Shine.com — Fraudulent manipulation on selling services without telling full picture

After convincing be to take profile booster service on[protected], I was told I will get RM call next day[protected] to explain and support in job search.

On[protected], in the same call - got manipulated/brainwashed/fooled to buy background verification service (Rs.4673) saying it is mandatory and later as that is only educational and now for company verification (Rs. 9680).

This is NOT over, finally told still have to buy resume writing services and professional summary services for Rs.15693.00. This is where we got into argument.
Without the last, none of the services are NEEDED and USEFUL. Relationship manager is NOT upfront in total services needed and cost either by email or during phone discussion.
Also, raised complaint with shine.com customer care number - but they don't raised any complaint number but just escalation and callback within 24 hours only. Not sure they will take action.
In the mean time, another service team lady tried to convince me via call that theses services are needed and refund is NOT possible.
I clearly told them I don't want any services with shine.com and give refund for both background verifications - 4673 + 15693. None of these services will be useful now without the 3rd service they ask me to buy. Now, they both RM and
This is clear manipulation tactic and they should be upfront in total services and cost needed and NOT on part by part basis and increasing overall cost.

My email: [protected]@hotmail.com
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Shine.com customer support has been notified about the posted complaint.
Jun 22, 2024
Updated by sguruswamy
On[protected] starting with making me buy Application Booster Package for Rs. 3292 (tricking low cost only) I was told RM will connect next day for services activation.
Next day[protected] RM (rohit - [protected]) called and manipulated to buy below services telling first education verification is mandatory and then telling company verification is mandatory for the already bought service.

education verification (
Transaction ID
IN20240621_[protected]_[protected]
Amount (INR)
4673.00
) and company verification (
Transaction ID
IN20240621_[protected]_[protected]
Amount (INR)
9556.00
)

Then finally when again the RM told I have to buy the 3rd order for Resume/Summary services (IN20240621_1012818 - Rs. 15693.00) without which none of above services are useful we went to argument and told to cancel the orders.
Shine is refusing to cancel the orders and even consumer care didn't raise any complaint only callback from service team (manisha) who only tries to convince me to buy the 3rd service saying the the other 2 services on verification are useless.
They tell part by part and convincing this is mandatory or low cost and eventually get their way.
Jun 22, 2024
Updated by sguruswamy
Customer care only delegates to the services team for callback without raising any complaint or supporting refunds. Service team only argues to make me buy more and NOT for refund.
Worst of worst - they should be banned by government and fined.
 
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