[Resolved] Shine.com — Misleading Selling by Vicki Goel

Subhasis12345

from Delhi, Delhi

Jan 14, 2024

Address: Shine Gurgaon

Mr.Vicki Goel of Shine.com has sold me services and an entire package of more than 1.30 Lacs in a misleading manner so insensitively to me a 56 Yr old person who has lost his job. I at least want refund of my money for the courses that he has sold to me saying that what you have studied 25-30 years back is not valid today in the job market. And later on in one follow up call he said that there is no need to study - we will put this in your portfolio that you are pursuing these courses to impress the prospective companies. PLEASE arrange for a refund of the Courses at least. Thanks. Subhasis Mahapatra (M)[protected]

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May 3, 2024

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2024

Shine.com Customer Care's response Dear Sir,

We have already assigned you the Service Account Manager to assist you with any queries or concerns you may have regarding our services. Your Service Account Manager is well-equipped and capable of addressing your grievances and providing you with the guidance and support you need.

Please feel free to communicate directly with your Service Account Manager for any assistance you may require. They are here to support you and will do their utmost to address your concerns in a timely and efficient manner.

Regards,
Team Shine

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Comments

Shine.com Customer Care

from Noida, Uttar Pradesh

Jan 15, 2024

Verified Support

Dear Sir/Ma'am,

We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

Regards,
Team Shine

Subhasis12345's [Complaint's author] reply, Jan 15, 2024

mail Id mahapatra.subhasis@gmail.com

Shine.com Customer Care

from Noida, Uttar Pradesh

Jan 15, 2024

Verified Support

Dear Sir,

Thank you for sharing the details.

Will arrange a call from the concerned team who will contact you and address your issues.

Regards,
Shobha