[Resolved]  Shine.com — Money Scammed

Website: www.shine.com

My name is Yograj Verma, i registered on shine.com 03.Jan.2024. I received a call from Shine.com representative on "03-Jan-2024", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292/-,
initially i showed no interest but then he started flattering about the services offered by them,
wherein he said they will assign a dedicated "Relationship Manager" for me and
he will closely work with me to help me to get new Job within few months with this nominal fees only
and i don't have to make any further payment.
So, i paid this Rs.3292/- and then he said they will assign a Relationship Manager
and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.
By 06.Jan.2024, "Suraj Singh" (Relationship Manager) called me from Mobile number "+91-[[protected]]" on "06-Jan-2024" at 2:00pm IST
and initially he asked me about my Job preference and post 20 minutes discussion,
he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below)
of Rs.5192/- & Rs. 9556/- and i would get service from excellent shine.com for lifetime.
So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment
but post this he again said i would have to avail another service(4th payment mentioned below)
by paying Rs.16, 518/- then i told this so wrong and i ask him to connect to his manager,
I spoke to his manager, he said this service is must to get good job, if i don't avail this
then other other 3 bought services would have no meaning and will get "forfeit".
So, reluctantly and in compulsion, i made 4th payment as well
but post that again they asked me to avail another service for Rs.24, 779/-(Fifth Payment mentioned below)
to which i denied as this time i understood something fishy here.
So, i requested him to connect to his manager again and then i requested his manager this is clear wrong
and i need full refund to which they denied and said there is not refund system in shine.

Below are payment i made to shine.com:-
First payment (Paid) -- Rs.3292/- (Product :- Education Verification Plus Package)
Second payment (Paid) -- Rs.5192/- (Product :- Job Profile Verification Plus Package)
Third payment (Paid) -- Rs.9556 /- (Product :- Senior Level Resume Writing Service & Professional Summary)
Fourth payment (Paid) -- Rs.16, 518/- (Product :- Jobs on the Move: 180 Days)
Fifth payment (I denied as understood something fishy here)-- Rs.24, 779/- (Product :-Jobs on the Move: 180 Days)
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Feb 9, 2024
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2024
Shine.com Customer Care's response
Dear Sir

Thank you for choosing Shine Learning for your service needs.



We greatly appreciate your trust in our company, and we are committed to delivering the best possible service to meet your expectations.



Regarding your recent service purchase, we have attempted to reach out to you in order to confirm the services you have acquired and provide a comprehensive explanation of the service process. However, our attempts to contact you via phone were unsuccessful.



To ensure you have a clear understanding of the service you've availed, we kindly request you to provide us with a convenient time when we can contact you. This will allow us to connect with you and provide you with all the necessary information regarding the service and its process.

Your satisfaction is o[censored]tmost importance to us, and we look forward to assisting you further. Please share your availability so that we can coordinate a time for a productive conversation.



Thank you for your cooperation.

Regards,
Team Shine
 
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