Shine.com — Poor service and Poor communication about payment services

On[protected], for Shine subscription paid Rs. 3046.76 against their confirmation.
on same day[protected], their representative called me and asking for Rs. 7527, for further processing. I have clearly asked them for, is there any other payment need to pay like that. But he told me that this will be final like that. But after making of Rs. 7527, again they asking for Rs.12948.04 for further processing. I fed up totally and these guys are keep on asking like that and they confirmed that after this payment you will get sure good service like that. I have made that payment. Now they are asking for Rs. 33038 for final process. I am totally lost the trust on this people. These guys should inform me at initial point of stage itself about this kindl of payments. Now i am not paid this Rs. 33038. Now i totally paid Rs. 23521.80. Please refund some part amount. I don't want to continue this anymore.
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Shine.com customer support has been notified about the posted complaint.
 
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Dear Murali,

We would like to assist you in tracking your order. However, we have encountered a challenge in locating your order using your name alone. To ensure we can provide you with accurate and timely information, we kindly request that you share your registered details with us.

Regards,
Team Shine

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