Feb 24, 2024
Updated by pu08 I have informed immediately not to activate i do not want to purchase any of your services, Refund the amount which i have paid nearly 1, 49, 999, Please Refund the amount. And do not says service is activated. shine.com people are giving false information. sending reminder mails for availing the service. i do not want any of your services.
Feb 26, 2024
Updated by pu08 Team is processing, not even explained the what was the amount, and stated that if you are not paying you will loose the previous one because of that reason and forcing me to pay within half an hour you guys took the amount despite i do not want any of your service & requested for cancellation the this, there was no cancel button. Please stop all the communication from your end. I have no interest in your product then why do i need to listening to your explanation.
Feb 26, 2024
Updated by pu08 On call itself without break the payment done within a minute after transaction i requested for cancellation. why do i need to pay huge amount the product .Intentionally the team is processing. I have already raised the complaint.
Please i do not want your product or services there. Please stop which your team intentionally activated services.
Verified Support
Mar 29, 2024
Shine.com Customer Care's response Dear Sir/Ma'am,
We wanted to provide you with an update regarding your recent order. Unfortunately, our system is currently unable to track the status of your order using the information provided. To assist you further and ensure that we resolve this matter promptly, could you please share the registered details associated with your order?
Please provide us with any relevant details such as order number, transaction ID, or any other information that could help us locate your order in our system. Once we have the necessary information, we will promptly investigate the status of your order and provide you with an update.
Your satisfaction is our top priority, and we are committed to resolving this issue as quickly as possible. We apologize for any inconvenience this may have caused and appreciate your cooperation in providing the requested information.
Thank you for your understanding and patience. Should you have any questions or concerns, please don't hesitate to contact us.
Regards,
Team Shine
Apr 05, 2024
Updated by pu08 1. ORDER ID: CP516058
Transaction ID: IN20240222_[protected]_[protected] Amount : Rs. 3, 745.0
Apr 05, 2024
Updated by pu08 as i mentioned above post, cancel and refund the money. do not force to take your services, which hidden and forced me to pay one after one .
2.Order ID: CP516168
Transaction ID: IN20240222_[protected]_[protected]
Amount:Rs. 30, 912.00
3.
ORDER ID: CP516164
Transaction ID: IN20240222_[protected]_[protected]
Amount: 38938.00
4.
ORDER ID: CP516154
Transaction ID: IN20240222_[protected]_[protected] Amount: Rs.29019.99
5.
ORDER ID: CP516152
Transaction ID: IN20240222_[protected]_[protected] Amount: Rs.20460.95
6.
Order ID: CP516142
Transaction ID: IN20240222_[protected]_[protected] Amount: Rs.13793.67
7.
ORDER ID: CP516135
Transaction ID: IN20240222_[protected]_[protected] Amount: Rs. 8583.64
8
Order ID: CP516132
Transaction ID: IN20240222_[protected]_[protected] Amount : Rs 6528.94
May 03, 2024
Updated by pu08 Provided the order number and ID, i haven't used any of your services, after payment immediately contacted team & sent multiple mails for cancellation still not providing refund, I want to cancel services I paid, I didn't use the services till now and want my refund back. If you say you can't refund and there is no refund policy I will proceed legally and get my money back.
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Branch Manager