[Resolved]  Shine.com — Shine Refund-Service activation refund

Dear sir / madam

I am Samay Nandeshwar my email address is samay.[protected]@gmail.com, I have applied for the paid service on job portal shine.com on which my 58, 601 INR stuck.

Here is the incident detials : 18th October 2023) I have received a call from shine.com executive for paid service. He said that we are offering job guarantee for your profile and we will assist you till you will get a job.I have for charges they informed that charge for this service is 3292 INR. I have accepted the offer and pay the money. Executive said that for your assistance shine will appoint a Relationship Manager who will help you further.

Executive arrange a call from Relationship Manager - Shiva. We both have introduce to each other. He inform me that while talking you have to access your mail, so make sure we can do that.After Shiva ask me about my experience in industry and whole story from the day when I start working to till date. I have informed him all the things. Then he said me my current ctc and prefer location I have replied to him. We told me about the ctc which i can get maximum and that we has mentioned in his record. After he told me that there is some process which need to be done to complete my profile. Till now we didn't discuss regarding any payment and paid option.

Then Shiva start inform me regarding process of highlights my profile on the portal and share job on whatsapp and also told we do some verification of highest graduation and my current salary slip. After completing this conversation Shiva ask to check my mail he send me some Proforma.I have checked my emails, I have find 1 mail in he have send me a payment link of amount 5192 INR, When I saw that payment link, asked from Shiva that your executive didn't inform me anything regarding this but he said he is an executive level, so didn't regarding this I will analysis your profile and I have to share you details and other things.I have paid that amount because I have already pay 3292 INR so I thought if only this require then I can this only and my 3292 INR will not get wasted. He asked to share last 4 digits of transaction id I have shared to him, after he said you qualifications verification has been done now check 1 more proforma I have shared with you in that amount is 9556 INR, I have paid that also he didn't inform regarding this in prior discussion just to avoid wastage of my money I have more money. After that I have received one more proforma and that's amount almost double i.e. 15762 INR for which I ask him I don't want to pay anymore he said this is the last one . Now you just pay and in 10-15 days we will get the results and don't think about the money now. Just pay and I will close the process. So I have confirmed this is last payment he confirmed me and i have pay this amount also and told him the last 4 digits of transaction number. He ask me to tell me 2nd one also I have ask that already informed him but he said he have send 1 more proforma that charge me 24779 INR. I pay that amount and he force me to pay that amount and we both have discussed almost 1.5 hours over call regarding this in that he try to convince me telling me that don’t think about the money it will be an investment which he is capable of repaying back. After that in couple of seconds he have asked to pay him about 30k and he was saying that don't think about money just think about the benefits you will get after this. I ask him that I will not pay any more but still he force me to change my mind. I have ask him that provide me services I will pay you remaining amount later. He said use your credit card and pay in small installment you are investing on our career don't think so much. I have ask him to call me back after sometime or tomorrow. He said this live call you have completed this process now otherwise your process will not be able to complete. When I have ask him that you cheated on me and you just asking money so he said me a mail that this is last payment after no need to pay any amount.

I have ask him that I don't want this service refund my money otherwise provide me complete service in this amount, so he said you are just emotional blackmailing me. After that I have asked him just take your charge and remaining amount refund to me. He said we don't have this policy. I have ask in your mail this think so we instruct me to check the dialog box open at the payment gate which is not correct. This should be clear in the starting of the process.

Think which I have make me understand that trap is every link which shared by him just double the previous one.

I want my money refund and I don't want to avail any of the service's have also attached screenshots I still not have activated any of your services so I am entitled for a refund.

Shiva was forcing me to pay the money and sayin to me that I will not get a job if I don't pay the entire amount.

I have also attached all the emails of Performa's that he had sent. He was saying that it was an investment and that he did not know how much money that I was supposed to pay. So as seen the process's was very unclear and hoax.

I have also attached the transaction details.

Kindly help.

Details of phone number from which i have received call :-
Shiva : +[protected]
Please refund me my hard earned money I don't want any services