Skinnsi — Laser Hair Reductions

I have purchased your product, "full body laser hair removal" in march 2021. I had 7 sessions in my package.

My results are very very Poor. I have already informed multiple call center executives about my poor result but no doctor or help was provided. From my 3rd session I had shared my concern of zero percent output to the Therapist as well, I have also asked them to inform the same to the doctor and per their confirmation they had shared my complaint but I did not get any help even after multiple complaints.
When I had purchased the package, a commitment was given by Skinnsi that 90% of the results will be seen by the end of the session, if you don't have diabetes , thyroid, or PCOD. I don't have any such issue but my result is ZERO Percent (0%). I have made multiple complaints but no outcome. If I don't get the 80-90% result then i need my money back. please REFUND my money as my results are zero percent.