South Bengal State Transport Corporation [SBSTC] — Bus got cancelled

I have booked a ticket online on 03.08.2023, from Kolkata Esplanade to Purulia, for 04.08.2023 at 6.45 A.m, in the name of Prabir Kanti Dey, seat no 24. When I came to board the bus, I came to know that the scheduled bus is cancelled. I need my money to be refunded at the cancellation caused me utter inconvenience and harrasment.
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
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Aj (19 August)6.30 r purulia to Kolkata bus e aj k ekta mohila jati pat tule ktha ble6e..emni bus theke namie debe ei sb dhomki diye6e...conductor k bola sotteo kno Rajam help pawa jai ni... mohila continuously harass kre ja6ilo...bus e kno rkm problem hole conductor kno rkm help na krle sadharam manus kthy jabe chalanta bus e. . ..pre erkm keo harass hle..plz Apsara help krben...nhole amader ei vabei harass hte hbe...

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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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