South Bengal State Transport Corporation [SBSTC] — Conductor behaviour

Address: Bankura

I have travelled from bankura to karunamoyee on 14/11/2021 vide ticket no--p[protected]. I had 02 more family members with me. our seat nos. were 34, 36 & 38. I took the bus on gandheswari river bye pass stoppage. The bus was schedule to leave bankura at 13.00 hours. due to corona booking of tickets are leaving one seat (one can book 02 seats only in 03 persons seat and 01 in 02 persons seat). the bus was full of passengers and our seats were occupied by other passengers. I told the conductor but he didnot assist me to seat ourselves in our reserved seat. any how I managed to take our seats. the seat in between my two seats and side seat i.e. seat nos 35 & 39 already occupied by some other passengers. these seats were not allowed for reservations but the conductor managed all these unreserved seats to a group of people taking money in his pocket. when I told him, he misbehaved with me & my family. please enquire about the matter and recover the money illegally collected by the conductor of that bus.