South Bengal State Transport Corporation [SBSTC] — excess fare taken bus no. wb 39 b0364 digha barasat.

Yesterday, on 24/07/18 i travelled in above bus from solop to madhyamgram and got down at madhyamgram at 6 p. M. The conductor took fare rs.38.00 and gave me machine generated ticket of rs.38.00.in reply to my query as to fare from solop to barasat he said rs.32.00. He also agreed that machine shows incorrect fare for madhyamgram. I also told him that other conductors take rs 30.00 for solop to madhyamgram. He did not return me rs.8.00. Please look into the matter so that i and other passengers may not have face such a situation in future. N chanda.
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
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I was booking sbstc bus from Burdwan to Karunamoyee of date 23 July 2018 of time 15:10 online.Booking was done twice.
After payment was done it shows error for both time. No sms or mail was displayed. But booking money is deducted from my account both the times.
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NILOTPAL SEN
Email id: [protected]@gmail.com

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