South Bengal State Transport Corporation [SBSTC] — failed transaction refund money

Address: Kolkata, West Bengal, 700064
Website: online.sbstcbooking.co.in

Hello.

I tried to book tickets on 19th august 2018 for a bus on the morning of 20th august from karunamoyee to durgapur. The transaction processed and the money of rs 155 was deducted from my account but the order wasn’t finishing and tickets weren’t sent. And after the session expired i got the error page.

I went back and had to book again during which the transaction was fine. And i got tickets.
The same happened with 4th november transaction.
As per the policy i should be getting the refund money back for two failed transactions. Please ensure the same happens.

Account name: [protected]@gmail.com

Regards
Anushka

This never processed and the internet wasn’t an issue.
Was this information helpful?
No (0)
Yes (0)
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    South Bengal State Transport Corporation [SBSTC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    666
    Pending
    0
    Resolved
    10
    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
    View all South Bengal State Transport Corporation [SBSTC] contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR