South Bengal State Transport Corporation [SBSTC] — Harassment of passenger

I am a lady and i was the passenger of bus no 39a 1634 which was depart from city center durgapur at 3.30 pm on 08/04/2016 my ticket no is cc 0440891.Seat no 24. Bus destination was esplanade but at 8.10 pm the bus driver and the conductor suddenly stop the bus before 2nd hooghly bridge in a dark and silent place and said the passenger to left the bus, and said the bus will not go to esplanade depot due to some unknown problem. But i know there was not any problem in bus . That bus was of howrah depot and they do not want go in espanade jam and they did it very cleverly. That incident was not 1st time for me .I am the sufferer for several times. So this is my request to pls do something against this type of customer harrasing incident. Thank you.