South Bengal State Transport Corporation [SBSTC] — Invalid bus ticket

Address: Chandrapur, Maharashtra, 713211

Website: www.sbstc.online

Hi,

This is to inform you that I have booked a ticket for 30.05.2017 from Sbstc online booking service from Durgapur to Karunamoyeen and also received a confirmation message of the ticket, seat no 6. After I boarded the bus, I found that a same person has the same seat no. The conductor informed that the ticket was invalid though an amount of Rs.140 was deducted, which includes the service tax of Rs 10. I want the money refunded as soon as possible. For your reference I will paste the message which I received:
Your TicketNo:L[protected] ServiceName:KARUNAMOYEE-BANKURAVIA-DURGAPUR-05:40 Journey Date:30/05/2017 PassengerName Sudeshna.Baskey DeptTime:- DeptPlace:KARUNAMOYEE SeatNo:6 Fare:130 ServiceCharge 10.
Thanking you,
Sudeshna Baskey.