South Bengal State Transport Corporation [SBSTC] — kolkata-asansol 6:15 am vehicle breakdown

Bus has some issue and was taken to burdwan depot. They took about 50 mins in total but kept telling us it would take 10 mins to fix. All the passengers had to wait in the depot (Which was a nice, cool and shady place) with no way to go cause the depot located far away from the nearest bus stop. If they said the bus was faulty when it stopped at saktigarh, we could have boarded other buses and went on our way. But instead they dropped us at the depot and then said that bus had some issue. The conductor even asked us why we were not travelling in personal vehicles and instead "opted" for state bus.
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
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Sir,
Bus no WB39A 3713 does not stoppage in Kona Expressway. If this is not a stoppage then okey. But if it's a stoppage then why your buses are not stoppage there. A lot of passenger suffered. I have my footage that Bus does not stoppage there.
Please take action against this unpleasant situation. Thank you.

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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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