South Bengal State Transport Corporation [SBSTC] — less developed mobile apps and rude behavior of conductor

Address: 721602

Sir,

Today i have boarded the 8.30 non-stop esplanade to haldia sbstc bus from dhulagarh toll tax which is on the way of this bus. I had booked two seats previously by the apps with ticket no. P[protected]. But conductor had already allotted the seat to someone else and denied to provide us the same seat and also threaten us that if we argue with him he will provide a single seat to us and he asked us whom did we inform that we will board from dhulagarh. For your information there no no. Provided in apps. And no. Provided in website is still unattended. How could we inform? And also the cancellation of seats option is not working for the apps. We are quite regular with this rout of sbstc. We will be very pleased if you kindly take some action against it. We need some relief from this daily suffering.

Thanking you
Suranjan sinha roy