South Bengal State Transport Corporation [SBSTC] — Misbehaving conductor did not drop me at correct place

Address: 713203
Website: sbstc

I boarded a sbstc bus from durgapur on 23rd january 3:05pm. Bus no 3212. Conductor was utterly misbehaving. I had a lot of luggage and i have a problem of back ache from an accident i had met. I informed this to him well beforehand and asked me to drop at the correct location. When i was ready to get down, he was chatting on his phone and misbehaved with me saying bus won't stop. I told him that i am a regular customer and every bus has a stoppage there but he started pouring slangs. He finally dropped me at the last location i. E sbstc bus stand in karunamoyee. I urge sbstc to take strict action against him so that passengers don't have to suffer this way.
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
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I booked ticket from durgapur to karunamoyee twice on 4th Feb 2017 through your app. Amount of Rs 280 was debited from my account but my ticket was not generated due to some error.I talked to your helpline number but my money has not been refunded yet so I want my money back asap

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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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