South Bengal State Transport Corporation [SBSTC] — Money deducted but seat not booked

I had booked a seat on sbstc bus from Durgapur to Barasat from the sbstc website online(on[protected] .However even after paying ₹155, my seat has not been booked . I have previously booked my seats many times from this website but never have faced such problems. I tried calling the customer care number but it is also switched off.

Bus details:
Journey date:21-10-22
Durgapur to Barasat
Time of departure: 2:05PM
Seat number:24
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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