South Bengal State Transport Corporation [SBSTC] — no pick up

Address: Kolkata, West Bengal, 700126

Today morning booked a ticket from barasat to burdwan. Bus no ending with 1681. At the time of booking it was informed that the bus can be availed from barasat, colonimore which is in the usual route of this bus. There were four passenger including me waiting for the bus at colonimore but the bus took a different route and we came to know it around 9 am from the ticket booking counter at barasat titumir bus terminus. Later around 9:36 am got a call from mr. Ujjyal (Attendant) that they didn't know the route hence took the other way and went off. Kindly do the needful for this unprofessional act.

Thanking you
A. Mondal
[protected]
Was this information helpful?
No (0)
Yes (0)
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
1 Comment

Comments

Money deducted from bank but ticket not booked.
Payment made through ICICI Bank Transaction Number :[protected] while booking the following SBSTC ticket.
Date of booking : 16 April 2018
Date of journey : 28 April 2018

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    South Bengal State Transport Corporation [SBSTC]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    666
    Pending
    0
    Resolved
    10
    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
    View all South Bengal State Transport Corporation [SBSTC] contact information