South Bengal State Transport Corporation [SBSTC] — Not giving proper stoppage

I am waiting for bus service at birhata stop for burdwan to Kolkata sbstc services. The bus is 6.[protected]@m from nobabhat.on the day of 15.12.2021 Passing birhata near about 7.04 am. The bus didnot give stop to birhata. Where I was standing. I request and souted to stop but they don't bother and run away. I miss the bus and again I come Alisha and took 7 am bus. I told at bus counter. But they told they can't do nothing.please look this matter.