South Bengal State Transport Corporation [SBSTC] — Refund my Ticket money

Address: DURGAPUR,SAGARESWAR,RAMNAGAR

I bought a bus ticket from Digha to Garia Bus (Upto Esplanade) at the New Digha Ticket Counter for Rs.145/-.(NO.CD[protected]TKT No.[protected] time-9.36 AM on 19.12.21(Saturday) but 20.12.21(Monday) the bus not available 5.20 AM on this route. I am standing in the right corner from 5.15 AM (Thikra More) in the morning and the next bus I come to is Digha to Arambagh Via Esplanade-Bus no.WB39B - 0105, But the bus conductor said that the previous ticket could not adjust it and Misbehaviour (conductor - Arup Roy). As usual I bought the ticket for Rs.135 /- from Thikra More and call the helpline number (Digha Depot[protected]. He also said that there is nothing you can do.
How do I get my money back? It is better to complain to the higher authority.

Subhendu Bhanja
From -Deulihat
Mob.[protected]
refund my money this mobile no. (PhonePe)

Attachment : Two tickets
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
Dec 20, 2021
Updated by Subhendu Bhanja
I bought a bus ticket from Digha to Garia Bus (Upto Esplanade) at the New Digha Ticket Counter for Rs.145/-.(NO.CD[protected]TKT No.[protected] time-9.36 AM on 19.12.21(Saturday) but 20.12.21(Monday) the bus not available 5.20 AM on this route. I am standing in the right corner from 5.15 AM (Thikra More) in the morning and the next bus I come to is Digha to Arambagh Via Esplanade-Bus no.WB39B - 0105, But the bus conductor said that the previous ticket could not adjust it and Misbehaviour (conductor - Arup Roy). As usual I bought the ticket for Rs.135 /- from Thikra More and call the helpline number (Digha Depot[protected]. He also said that there is nothing you can do.
How do I get my money back? It is better to complain to the higher authority.

Subhendu Bhanja
From -Deulihat
Mob.[protected]
refund my money this mobile no. (PhonePe)

Attachment : Two tickets

 
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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