South Bengal State Transport Corporation [SBSTC] — Refund of cancelled ticket

Address: Kolkata, West Bengal

Website: www.sbstc.co.in

Sir,
I'm a regular passenger of sbstc from esplanade to arambagh, sometimes to joypur also. Today i booked a ticket online from esplanade to joypur (Bishnupur) with rs 100/-. Bus time was 2.10 pm. But arriving there i knew that only one passenger that's me booked a ticket for the bus & due to that or some other reasen the bus was cancelled. I had to tender a ticket afresh upto arambagh (No o[protected]) without adjusting the fare amount already paid thr' online for the previous one. Instead i had been delivered the bus service held-up hand - written informa information on an application made by me..... Please look into the matter seriously & arrange to refund the requisite amount as early as possible. The relevant screenshot/ messege is attached for your kind perusal & quick action.

Regards,

Shyama charan naskar

My a/c no. -[protected]

Ifsc - sbin0001505

Branch - sbi, southern avenue, kolkata

Your ticketno:l[protected] servicename:kolkata-bishnupur-viaarambag-14:10 journey date:23/01/2017 passengername shyama. Charan. Naskar depttime:- deptplace:kolkata (Esplanade) seatno:1 fare:90 servicecharge 10, thank you