South Bengal State Transport Corporation [SBSTC] — request for refund o[censored]s fare.

Dear sir,
This is to inform you that i tendered a bus ticket (From garia busdepo) no:o[protected] from digha - garia a/c -14:50, journey date: 29/07/2018, dept time: 14:50. Seatno:7, 8, 11& 12. Unfortunately our bus wb 39 a 9511 got breakdown at 15km before contai due to mechanical fault of a/c. However after one & half hour another bus wb 39 a 9512 also sent as replacement but that too got breakdown after running 3km. Hence driver helped us to board on another govt non a/c kolkata going buses requesting to the conductor of the said bus. But this is a matter of great sorrow that it was wbtc bus & saying different entity of transport department it didn't entertain our request causing us to pay @rs121/- each i. E. Total of rs484/- as bus fare from contai to tollygunge.
I would therefore request you to please return rs1260/- to my following a/c & obliged.

Pradip bhattacharyya. Mob:[protected]
State bank of india, a/c no:[protected], jadavpur stadium branch, kolkata:700099. Ifsc: sbin0016637.