South Bengal State Transport Corporation [SBSTC] — sbstc booked ticket cancellation policy

Address: Kolkata, West Bengal
Website: Sbstc

I have booked ticket for sunday. But i wanted to cancel it as i will be unable to travel on that date. But in online booking site of sbstc i was unable to cancel my tickets. But in the cancellation policy it's not clearly mentioned that booked ticket can be cancelled up to 2 hrs prior to the departure. But there is no option to ancel the ticket. Then why this cancellation policy. Waste of money..
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
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Money Debit My account . but not reservation seat.
Sir
With due regards I would like to inform you that when we book tickets for Burdwan from Purulia we have to pay Rs 210/ - charges for Esplanade . As there is no programming done for Burdwan. The charges are 140 /- but we pay 210/- for a seat to be booked in advance. It is very unfair.

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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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