South Bengal State Transport Corporation [SBSTC] — sbstc conductors negligence harassment for that reg

Address: 731101

To
The Depot In charge
SBSTC, Suri
Suri Birbhum.

Sub :- Pathetic incidence due to Negligence of Conductor. Compensation for that reg.

Der Sir,
Most respectfully I beg to state that I, Sri Subrata Kumar Mukherjee S/O Late Provat Kr Mukherjee, resident of Dangal Para Suri Birbhum, pin 731101 and Working as Assistant General Manager In Bharat Sanchar Nigam Limited Suri Telecom District was a bonafied passenger of your Suri Karunamoyee Bus service on 5.10.2018 of 4.40 AM. And occupied seat no 21 purchased in advance on 4.10.2018.
It was my bad luck that day I have faced a very much painfull incidence, when the bus was given stoppage at Saktigarh for rest and tiffin, I also taken some tiffin and came to my seat but suddenly I feel some natures call for urinal When I went for urinal then I saw the conductor was taking his tiffin, I have told to my co passenger Mr Gangadhar Mali, of Suri to tell If I let.
After a minute or two after completing my urinal I came out and seen that my bus was left. Then Mr Mali who was my friend and a retired Engineer of West Bengal State Electric Distribution co Ltd.Called me from the Bus and told after several request by him the bus was not stayed for a minute for me and The conductor rudely told him that bus will not stop for a minute.
I am a 58 years old also a patient of Parkinson’s deaises ( a typical nuero deasease which is not curable and Govt of India declared that, patient of this deseise can get the social security as Physically Disabled category, I have not applied for PD certificate but I have the certificate Regarding the desies from NIMHANS Bengaluru, An Institute of National Importance Govt of INDIA, Regarding Nureo Resarch)
That time tremor of my organs increased highly, I am feeling helpless. All my belongings, Medicines without which I Can’t move more than one hour, My Debit cards, Credit cards, PAN Card, Departmental I card, more over some Official documents as I was in an official tour for attending a meeting at West Bengal Telecom Circle Office, CTO building Kolkata. During that time anything can be happened to me.It is not that I am going 1st time in Suri Kolkata Bus. Monthly thre to four time I have to go Kolkata for official works and personal work as My family stays thre at Rajarhat near to Airport 1. Gate. I have never faced such incident with me or not seen to be happen with any person infront of me.
Afterwards I found a Durgapur to Karunmoyee Bus, standing in a shop in some distance, I get that bus and came to Dunlop stoppage as my friend Mr Mali taken my belongings and use to drop there. But Suri Korunamoyee bus not given stoppage at Dunlop due to some unknown reason Hearing that some dispute held ith conductor and SBSTC checking inspectors. While I wanted to talk with the conductor through my friends mobile ([protected]) I found he is talking like a abnormal person like intoxicated one.
In an another Bus Mr Mali Came to Dunlop from a distant Stoppage where he has dropped by your honorable conductor. He is also not much fit and a Neurological patient now a days, and also in a medical trip to Kolkata.
In this situation I am praying you to give a justice to me and help me to come out from this shameful feeling . He has no humanity and not any feeling that how a man can overcome the situation, after requesting by a person inside the bus also. He is knowingly harashed me that day, he should not be a innocent person and not eligible to take responsibilty of the passengers of such a long rout. For me your bus may get let for one or two minute, are your bus never getting let, and reaches in proper time regularly.

Sir until I shall not get proper justice, I should not stop. If required I shall go to the Consumer forum for asking the justice against this incidence.
Thanking you

With regards

Enclo :-. 1 Ticket of Both the Bus Self attested. Subrata Kumar Mukherjee
Suri Karunamoyee & Durgapur Karunamoyee. Gita Kutir Dangalpara
Po- Suri Dt – Birbhum
West Bengal
[protected] (M)

Copy To:-
1. The Managing Director South Bengall Sttate Transport corporation
2. The Divisional Manager, Durgapur Division
3. The Vigilance cell SBSTC Durgapur.
4. To The Staf[censored]nions SBSTC Suri Depot.

Subrata Kumar Mukherjee
Gita Kutir Dangalpara
Po- Suri Dt – Birbhum
West Bengal
[protected] (M)