South Bengal State Transport Corporation [SBSTC] — seat allocation

Address: Burdwan, West Bengal, 713304

I booked a sbstc a/c bus from asansol to karunamoyee departing from asansol at 2.50 with reference pnr 94va7ayb through make my trip. I booked seat no. 8 through the app and it shows window seat. However, after boarding the bus i see it's not a window but aisle seat. I was utterly disappointed since i was travelling alone and not very well versed to kolkata. I had to see the stops and call my relative accordingly so that they could pick me up. I even conveyed the same to the conductor but he seemed least bothered about it. I will make sure i never attain this disgusting service of sbstc again in my life.