Specsmakers — Worst customer service

My frame was broken, I asked them whether they could repair it, they said it was possible to repair within a week.after two when I asked they gave me wrong specs, different frame and power.service person was arguing with me that I failed to identify my specs properly.when I showed my specs picture on my phone, he searched my specs in the drawer.still it is not repaired.initially they for frame service no cost, now he is asking to pay 999.horrible customer service
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