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Specsmakers Complaints & Reviews

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Chocolaty deepu
Feb 23, 2023
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Horrible experience

Address: Kelambakkam

Salesperson called me in the morning and askedcollect the specs .around 3 in the evening I went to collect my specs.salesperson is saying that my specs is not ready yet.am I looking like fool .horrible experience...
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Chocolaty deepu
Feb 22, 2023
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Horrible customer service

Address: Kelambakkam

I gave my for repair two weeks back, service person replaces my specs with Other person’s specs, but he is arguing with me that I forgot my specs colour.horrible behaviour. It’s been two weeks still they haven’t repaired my specs.it’s in the drawer.initially they said no need to pay for frame repair.now he is asking to pay 999...
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Chocolaty deepu
Feb 22, 2023
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Worst customer service

My frame was broken, I asked them whether they could repair it, they said it was possible to repair within a week.after two when I asked they gave me wrong specs, different frame and power.service person was arguing with me that I failed to identify my specs properly.when I showed my specs picture on my phone, he searched my specs in the drawer.still it is not repaired.initially they for frame service no cost, now he is asking to pay 999.horrible...
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nishok
from Chandigarh, Chandigarh
Oct 12, 2021
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Delay in Delivering Product

I have given to replace lens on 7th OCT 2021, and till now not received.
when followup only answer i get is tomorrow will delivery.

Specmakers OMBR Layout :
Order NO : K113-22BO-0189....
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Padmavathi Vinodkumar
from Bengaluru, Karnataka
Dec 9, 2019
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specs

Address: Bangalore, Karnataka, 560040

I bought the specs for my son. It's been just 3 months over. But already the lense quote has gone. When i went to get it repaired the staff didn't respond in a proper manner. They r demanding rs 750 again. I really got cheated. At the time of purchase they assured about the quality. They said within one year if anything happens they would replace it. Kindly help me to get it replaced. I tried to contact the head office over phone. But they...
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Ajitkumar Vijaya
from Bengaluru, Karnataka
Aug 10, 2019
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spectacles

Address: old town , yelahanka, 560064
Website: specsmakers

Dear sir,
I have made a transaction for specs makers on the 4.8, 2019 of this month. Unfortunately the product is not delivered till date. They had promised to deliver it on the 4th day that is on thursday that is on 8th aug 2019. I had paid an advance of 3000 rs for 1 pair that is for 2 glasses. Moreover the staff is rude and unruly. They want the full payment without giving the product, moreover they are not ready to issue a receipt...
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Prashanth Raj Govind
from Chennai, Tamil Nadu
Jan 25, 2018
Aug 19, 2022
This thread was updated on Aug 19, 2022
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poor quality product

Address: Chennai, Tamil Nadu, 600017
Website: www.specsmakers.in

I have brought a product from specsmakers in the month of june 2016. Since the quality of the service and product did not meet my requirements. I have returned the product and requested for refund. However they did not accept my request. Hence i raised dispute against the company and my bank has raised dispute and few months later, i was informed that the case was materialized and won the dispute. Then i purchased a new product from different...
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