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SPiDiGO Complaints & Reviews

www.spidigo.com
1
Updated: Nov 3, 2020
Complaints 874
Resolved
134
Unresolved
740
So far, so good. SPiDiGO is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope SPiDiGO will keep up the work and continue to help more customers with their concerns even better 🤝
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SPiDiGO reviews & complaints page 9

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K
kaushal dabhi
from Anand, Gujarat
Mar 5, 2019
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no customer support

Address: 33, Anang Soc, Isanpur Road, Maninagar , Ahmedabad , 380050, Ahmedabad, Gujarat, 380050

This complaint is directed to the promoter/ ceo of spidigo in india for taking note of the poor quality of service and responsiveness of spidigo network in ahmedabad. Having transitioned from gurgaon to ahmedabad a few months back, we were recommended spidigo as one of the leading internet service providers in ahmedabad. We got into an yearly plan however since may, it has been a consistent poor performance with delivered speed below what...
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M
mitesh1405
Mar 5, 2019
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internet not working properly every time

Address: 17 vrajvilla vastral ahmedabad, Ahmedabad, Gujarat, 382418

We are facing regular problem in your internet service, i m very surprice your company is not responding to customers ..

India is 3rd largest country in the world.. your company is part of this. But your company are 3rd category company and service provider..

all your number showing online not connect any one number.

we do not want our money return but i request you please take back your instrument...
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K
Kevin test
from Delhi, Delhi
Mar 4, 2019
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internet service not working

Address: 380008

I have tried 50 times to call customer care but every time getting all executive busy. So at every 15 days my internet shut down.
Don't know the reason for the problem
Unless engineer visit it never resolved
Ridiculous company. Please provide my hard earned money back
User id :yash1990
Please improve support system because it impact on business and work...
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J
jainbazar
Mar 4, 2019
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internet leased line not working

Address: Jain super bazar paldi branch, Ahmedabad, Gujarat, 380007

Internet lease line not working. They said from company that it's a internet leased line and it will work continuously for mbps but currently from last 2 days internet is not working i have called all the numbers which are available but there is no response in the customer care numbers. One of the old customer care executive said me that 90% of speedigo staff has left the job in ahmedabad....
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B
bm2061
from Vadodara, Gujarat
Mar 4, 2019
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internet issues - mulchandani

Address: Ahmedabad, Gujarat, 380028

Once a week i need to waste my 1 hour to call the customer care for the resolution of my broadband as they keep us on hold by saying wait while we connect your call - your current waiting is 30/40 in queue, they keep us on hold till 2/3 in queue and disconnects the call by saying all our agents are busy try calling us after some time.

After getting connected they simply takes a complain and inform us that our technician will...
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J
jagrutipatel
from Vadnagar, Gujarat
Mar 4, 2019
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worst customer service and internet connectivity

Address: Ahmedabad, Gujarat

I don't have internet connection at my home from past week. After trying to reach to their customer service like a million times last week i got to talk to them and they told me that they have registered the complaint and technician will visit my house within 48 hours. But one week later i still don't have internet connection and no-one has came to check what the problem is and no response from spidigo. Now when i try to call them there is...
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P
Pathik Panchal
from Ahmedabad, Gujarat
Mar 4, 2019
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no internet connection since last 2 weeks and no response or service by spidigo

Address: Nava Vadaj, Ahmedabad - 380013, 380013

My internet was not working since last 2 weeks, and i lost all my important work due to connection issues. I am from it department and nowadays the internet is mandatory for guys all peoples.

Spidigo customer care, as well as all of their technical executive's numbers, are not reachable since long times and some of their technical people told me that they left spidigo because of their salary was stop by spidigo due to bankruptcy...
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M
Manthan901
Mar 3, 2019
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worst customer service and internet broadband problem

Address: Pakwan hotel, SG Highway, Ahmedabad, Gujarat, 382330
Website: spidigo.com

I am facing no network problem since 1 month. Your customer service never received my phone. I tried 20 times a day still no response from their side.
It's # service.
I want my refund i don't need their bloody internet.
They never respond me.
Even their engineer never received my call.
After all this.
Their website is #.. No any complaint box or no call back service....
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A
ashvin solanki
May 25, 2020
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Internet not working spidigo

Spidigo is bad internet broadband company. Please do not Purchase spidigo internet connection...
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D
Das Raj Mani
from Vadodara, Gujarat
Mar 3, 2019
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no internet connection last 3 days

Address: D 306 parvatinandan park ujala circle, Ahmedabad, Gujarat, 382210

Hello,

I am suffering internet was not working since last 2 weeks, i lost my freelance work contract due to unavailability of proper internet,
After 2 weeks past now unable to connect customer care center, only ivr available on service center,

Totally waste of money, and poor services providing,

Main head office staff are ruthless and so much aggressive towords their clients like me,...
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A
Ashu9049
Mar 3, 2019
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internet connection not working with no service from company

Address: Ahmedabad, Gujarat

Third class company with no class in service.net not working. Trying to contact customer care but everytime long queue. I think everybody is complaining with no resoltion from companyend. Great mistake for long time subscription. Every body whose contact no. I was having have left including person who sold 18 month it to me. I want my money back as no longer this company can be trusted....
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P
prakash dhumal
from Vadodara, Gujarat
Mar 2, 2019
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I am complaining about not providing proper services

Address: Krishna nagar, naroda area, Ahmedabad, Gujarat, 382345

Hello,

I had complain regarding internet was working since last 2 weeks, i lost my freelance work contract due to unavailability of proper Internet,
After 2 weeks past now unable to connect customer care center, only ivr available on service center,

Totally waste of money, and poor services providing,

Main head office staff are ruthless and so much aggressive towords their clients like...
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M
mohitupatel
Mar 2, 2019
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no internet connection spidigo

Address: 380058

I have spidigo internet connection but since past 2 weeks it has stopped working.
Whenever i am trying to reach customer care number there is no response and call is being cut.
Can you help me to get my complain resolved?
User id: mohit. P
I have taken long duration pack; i either want my net connection back to life or my money get refunded.
Kindly help me to notify this complaint to spidigo....
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C
CA Ankit Kanudawala
from Ahmedabad, Gujarat
Mar 1, 2019
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no internet working

Address: Ahmedabad, Gujarat, 380013

Dear Sir We have taken for 12 months from Spidigo Company for Proper Broadband
service but from 15th January, 2019 I am facing issue of internet connection Lost
everyday. We have tried to call customer care daily but occasionally we get to connect
them in 2 days and they are just saying your problem is registered but no proper
action is taken from their end.Even after 10 days Daily Problem No engineer had everbr...
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P
Purvishphysio
from Ahmedabad, Gujarat
Mar 1, 2019
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customer care number is not answering

My internet is not working since last week i booked a complain but no one is coming to see and now customer care number is also not working no body is pick up the call please resolve my complain..They dont even inform us to chenge customer care new number..I paid one year plan already.every month one week internet is not working..This is not a first time issue plaese i need my money back and i dont want to continue with spidigo...
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T
Tejas Gatecha
Mar 1, 2019
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no service / customer care

Address: A 24 Vardan tower, Ahmedabad, Gujarat, 380009

At every week or fortnight interval my internet stopped working for 2 -3 days. Whenever i tried to register complaint, they don't receive call on customer care no.+[protected]. Even they changed their customer care nos. Frequently.in short, we don't have anyone who are ready to hear what's problem with us. Even i mailed so many times on [protected]@spidigo.com, but i never get any respond. I am feeling cheated by company who already taken...
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R
ronakpanchal
Feb 28, 2019
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no net

Hi, i have a 3 month 16 mbps unlimited internet plan. Since the last 5-6 days my connection disappears frequently every 6 hours. You guys have a terrible customer service where i cannot reach you by your customer care number, and also by the phone number of the person who renewed my subscription. I hope you will cooperate with me and solve this problem in order to prevent me from taking any further action.
Username: ronakpanchal...
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S
sahilraval
from Surat, Gujarat
Feb 26, 2019
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net connection problem

Address: 380013

I have taken a plan for 18 months in nov'2018 with unlimited access. Since last 12 days there is no availability of internet connection. Company has removed its one of the customer care number while on other number it always shows waiting. I have loged in compliant on company's website with my user id. amitraval.

company don't respond me anyway.so please help me...
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Manishpoddar
from Ahmedabad, Gujarat
Feb 25, 2019
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network issue from one week

I, Manish Kumar, having Spidigo Connection. But from last week there is a connection problem and everytime when I try to complain in in customer care, service line always says you are in queue. I don't how to get any reply from them. Either, they should have refund the amount or do something to provide better service.
User ID- kumarmanish
Registered Mobile[protected]
Contact No. - [protected]...
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J
jlrajput
from Surat, Gujarat
Feb 23, 2019
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spidigo net not working

Address: Maninagar, Ahmedabad, Gujarat, 380008

This complaint is directed to the promoter/ ceo of spidigo. I ahmedabad maninagar internet not working since 15th february. We got into an yearly plan however since last 10 days, there is no network in our house. And wrost thing is not a single customer complaint phone is working. We even don’t know how to contact to customer support of spidigo or we have to approach consumers court.
Hiren rajput thanks...
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