Sride — Unable to redeem wallet amount despite several time raising the request

Website: sride.co/http-sride-co-main

I have been trying to redeem the wallet amount since long time but there is absolute silence from SRide team. On 4th May 2023, I raised the request for cashback of Rs 3000/- for the third time, but till 14th may 2023, but no amount has been credited back. Since Feb 2022 I have raised such request multiple times, but the amount is never credited back.