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State Bank of Travancore Complaints & Reviews

www.statebankoftravancore.com
2.3
Updated: Oct 26, 2022
Complaints 104
Resolved
48
Unresolved
56
Good! State Bank of Travancore values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that State Bank of Travancore step up their efforts to fully resolve all complaints 👍
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FORGOT ATM PIN NO.
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Change my registered mobile number.

State Bank of Travancore reviews & complaints page 2

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N
nannamunna
from Alappuzha, Kerala
Jan 29, 2017
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Non.credit of Rs.610 being refujnd from Amazon

Address: 686631
Website: g mailo.(gopinathannair73@gmail.com)

I bought a Philips Radio from Amazon and it was returned due to defective product and the refund of Rs.610 was made by Authorization No. IGAANPJVT3 dated 13/1/2017. I find the refunded money has not been credited to my account so far. You are requested to look into the matter and give me the credit.

Amazon had advised me that the amount would be refunded through my account within 5 working day. Now almost 15 days have passed...
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A
anfes
Jan 24, 2017
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Dont no how to behave

Address: 683547

Mainly now the manager is a lady (On 2/jan/2017). Also she don't no how to talk to an old customer. She is behaving badly to all the customers (When i ask about her to my friends and staffs in the branch) plz make a fast transfer to any local branch. She is that much crap. If i write about her u can not read my letter that much i am angry at her. She is the wast manger i had seen in this branch. Plz take a disciplinary action and make a transfer...
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T
Thiru9786
from Coimbatore, Tamil Nadu
Jan 16, 2017
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Forget atm pin no

Address: 626123
Website: consumercomplaints.in

I am P.Thirumaran. My Savings Account no [protected] in State Bank of Travancore Sivakasi Branch . Please help I forgot my sbt atm pin number. So please suggest me a way to recover my pin number
branch State bank of travan core sivakasi branch virudhunagar district
Send the details of my email address
[protected]@gmail.com.
Mobile number [protected]. Kindly rectify the following complaints as early as possible...
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S
sjramprabu
from Chennai, Tamil Nadu
Dec 26, 2016
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ATM transaction failed but money taken from account

Address: 629602

I was tried to withdraw money from HDFC ATM on 8 th December 2016 by two times. First time i tried Rs 2000 and second time I have tried Rs 2000. Both the times the transaction was failed. But the money was taken from my account. Could you please help me to get back my money?

SBT Account number :[protected]

I have given a complaint letter to SBT PARAKKAI bank. But till now no response. Please help...
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M
mobin mathew mathew d
from Thiruvananthapuram, Kerala
Dec 24, 2016
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I am complaining about my money loss by debit card purchase

Address: Kollam, Kerala, 691002

Date of the incident-10/12/2016
Client no (Nairs hospital)-[protected]
This incident happened in nairs hospital while iam taking the entry card (Rs125/-). I was not having the money so i told them to take debit card. They have swiped twice and then they told some error happened in there swiping machine so they cant take debit card but my 125 rs gone and i got message but they are saying they didnt get any money
If they...
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J
johncore
from Palackattumala, Kerala
Dec 17, 2016
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Misbehaviour, abusive language and insults to customers, violation of RBI guide lines

Address: Kottayam, Kerala, 686562
Website: Near St.Mary's Church, Athirampuzha, Kerala 686562 Phone: 0481 273 0545

State bank of travancore athirampuzha branch
Ifsc code‎: ‎sbtr0000112‎
Abusive language, insulting elderly and disabled and ill informed coustomers, mocking people who dont understand banking procedures, not following rbi guidelines and denial of services saying rbi has made new guidelines against such services (Like taking deposits in ten ruppe coins) that they give out to coustomers and manager and lady staff jointly...
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S
Silvya
from Kunnamangalam, Kerala
Dec 17, 2016
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Online Registration

Address: 673577

I have been trying for SBT internet banking registration for two weeks and after providing with all the informations and filling all the fields it says that registration was not possible due to technical problems . So I have approached the bank and submitted an application two weeks ago. No measures were taken to provide me with internet banking facilities.
I applied for a cheque book and the cheque book I got is also defective.br...
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F
Faz!l
from Muluppilagadu, Kerala
Dec 12, 2016
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Forget atm pin number

Address: Kannur, Kerala, 670671

Hello, my name is Mohammed Fazil.I forgot my atm pin number.Can i get a new pin number?I cant use my debit card for anything.Please check it and solve urgently.What can i do now?The officers said that it impossible to regenerate the atm pin.Pls reply quickly.
Branch:Sbt chokli
Card.No:[protected]
Acc.No:[protected]
Email:[protected]@gmail.com
Mob.No:[protected]...
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K
kumar mamidi
from Bellary, Karnataka
Dec 3, 2016
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Atm withdrawal failure but amount debited from bank account - reversal request-regarding

Address: 500082

State bank of travancore,

Kukatpally branch,

My name : m kumar babu.

My sbt a/c no:- [protected]

Atm card no: [protected]

Withdrawal failured atm address:- axis bank atm central mall hyderabad panjagutta

I was complaint for this on last month 07/11/2016, it was not reversal to my a/c...

Ticket no:- at[protected]

br...
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U
Udita Lal
from Delhi, Delhi
Nov 22, 2016
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Bad behaviour by SBT employee

Address: Ghaziabad, Uttar Pradesh, 201014
Website: www.statebankoftravancore.com

Today, I visited to SBT indirapuram branch in indirapuram to exchange my old currency with new one. Me and my husband waited in line for almost 1 hour, which I don't have any problem with. I wasn't having my pan card Xerox so the security fellow said me I can get the xerox near by from xerox shop. I walked and got xerox of my pan card, which took almost 45min. When I came back with xerox and asked for token and exchange from security fellow...
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A
Ajith Kumar R Pillai
from Ernakulam, Kerala
Nov 15, 2016
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Lost atm pin

Forget sbi - atm password

Hello my name is ajith kumar r. my atm card no is [protected]month of issue on 2015. i forget my password (pin. no) please immediate as soon as send my password on my e-mail. i'm providing my email
[protected]@gmail.com
Branch :state bank of travancore in arthichery,
Alappuzha (dist), kerala

Yours faith fully
Ajith kumar r...
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P
PratikkParekh
from Ahmedabad, Gujarat
Nov 11, 2016
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State bank of travancore is not exchanging the money bill rs. 500-1000

Address: 395009
Website: www.statebankoftravancore.com

Res. sir,
I am pratik k parekh living in surat, gujarat state, india. today i visited the state bank of travancore, adajan branch, l. p. savani rd., surat, gujarat, india. i asked the manager to exchange my rs. 4000/-. he told me that only the account holder of that branch can exchange. he neglected me about the matter when i was there yesterday, today morning and after 03:00 noon.
Sir, there is a queue at every bank but this...
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E
eshika
from Vasai-Virar, Maharashtra
Nov 11, 2016
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Home Loan Rate

Address: 400067
Website: consumer complaints

This is with reference to above subject, I would like to request you to intimate state bank of travancore for passing benefit of rate of interest on home loan to all customer as per RBI guideline

RBI has already changed the base rate but the bank has not given benefit to existing customer, they inform that client we will reduce your rate of interest but we will charge 1% against your due....
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X
xangbob
from Chennai, Tamil Nadu
Oct 22, 2016
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Change my registered mobile number.

Address: Kanchipuram, Tamil Nadu

Sir
I am biswajit borgohain, a account member of your bank.
I have lost my old simcard, number is [protected] .and this is registered on my state bank account in your branch..now I can't activate a sim on that same number.so I want to change my registered mobile number..my new mobile number is [protected]..so sir please kindly register [protected] as my new registered mobile number....
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S
santhosh kumars
from Adur, Kerala
Sep 30, 2016
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Non payment of disability element of pension in respect of no 14404446w ex hav (macp nb sub) santhosh kumars

Address: Thiruvananthapuram, Kerala, 1212

1. it is intimated that i, no 14404446w ex-hav santhosh kumar s (macp nb sub) had retired from army with effect from 01 may 2015. i am authorised to draw my defence service pension & disability pension through sbt, malayalapuzha (code 7407).

2. my defence service pension and disability pension have been granted/sanctioned as under :-

(a) my defence service pension has been granted vide pcda (p), allahabad ppo...
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S
Soundra Pandian
from Ernakulam, Kerala
Aug 7, 2016
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Worst ---5 rating

Address: 625009
Website: www.statebankoftravancore.com

I'm from madurai tamilnadu. The branch is in kizhavasal. The issue is from top to bottom. Mainly with the debit card. It works sometimes and sometimes it doesn't work but the people who works there will not accept it anyway. Secondly it won't work also for online shopping. I asked them no response was paid. Then I wrote a letter for internet banking, new debit card, change oh phone number and also for that I don't get a response. But for...
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P
prajithpalonni
Jul 22, 2016
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Online purchase is not activated but amount debited three times

Address: 685584

I tried to purchase an item from www.mtcradio.com online, i was try to make payment through my state bank visa debit card, and i entered card no, expiry date, cvv and name then clicked on proceed to payment button. There is no otp coming to my registered mobile but the amount was deducted from my account for three times. But no purchase was activated. I here by include the transaction details bellow. My sbt a/c no [protected] in thodupuzha...
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T
tibu_19
Jul 9, 2016
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Service charge for non applied facility

Address: 689544
Website: www.statebankoftravancore.com

Sir/madam,
I have one account in valakuzhy sbt branch (Sbtr0000559), a/c no.[protected], one transaction in my account showed deduction of sms alert charge on 22 sep 2015. I have not ever requested for this facility. I dont understand why the amount has been deducted only in second quarter of[protected], there was no deduction for sms alert from my account till this time. I had not done any transaction in my account in 2015. I don't...
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V
Vaishnu Vb Vb
from Idukki, Kerala
Apr 16, 2016
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One of your employees misbehave to me

Address: 689694

Yesterday 15/04/2016 am gone Sbt kalanjoor Pathanamthitta for reopening my account, and I need to take a NRI account also, but one of your employees Ms Divya she is didn't respect to me. I wait 15 mints infrount of that lady, bt she didn't said to Sit and care to me, I don't know why is she act like to me so that why i didn't do anything and I waste my time....
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K
kmmohann
from Ahmedabad, Gujarat
Mar 10, 2016
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Debit card not received

Address: 500016

I requested a debit card on 1st March. On 4th March I received an sms (in fact four sms) stating the my card has been dispatched under tracking number xxxxxx by speed post.
I have not received the card yet.

I have tried to track the speed post from 5th March, every day it says that the details are not available in speed post system.

Surprisingly I received the PIN from my bank, which also came there by...
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