Swapnil Patil — trip has started but cycle didn't unlock.

Address: Pune, Maharashtra, 411057

Today my trip for cycle no 102668 got started but i have been facing issues in unlocking the cycle. Neither it was getting locked nor the trip is ending.

The cycle is still locked and the trip is still on. I don’t know what should be done now.
Kindly help me out as i am not able to stop the trip too.

Pedl station is at sanskriti apts kaspate wasti, wakad, pune 411057