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Tata Sky Complaints & Reviews

www.tatasky.com
2.1
Updated: Jan 18, 2025
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Tata Sky reviews & complaints page 74

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G
ganran
from Pune, Maharashtra
Dec 16, 2019
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tata sky customer care peoples forcefully cancelling connection

Address: Tata Sky Ltd. Unit 301 to 305, 3rd Floor, Windsor Off, C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098, 421503

I have purchased a new tata sky connection on 7th nov 2019, one of the dealer named sourabh d mob no. [protected] from unisyn eneterprises and his ba code putd[protected] addressed 2nd floor, 201/202, purva plaza, borivali west, mumbai 066, come in our society for providing new tata sky connection. We made cheque payment of rs 2280 / after few days they said local cable operator issue is there in your area so installation can not be done,...
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R
Rajesh Jain
from Mumbai, Maharashtra
Dec 15, 2019
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frequent loss of signal

Address: 400081

I have been experiencing very frequently for the past many weeks the problem of loss of signal and the error message on tv is bad weather. The weather in mumbai is absolutely clear. Techinicans have visited many times, changed set top box (Charged me for the same), changed some connection points and yet problem is not resolved. I continue to experience the same problem every 15 to 20 days.

Calls made to customer care center...
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B
Bhushan Dhar
from Mumbai, Maharashtra
Dec 14, 2019
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why charge for your poor service

Address: SECTOR 7, New Delhi, Delhi, 110075

I am a firm believer that only tata group is honest business house in india. Unfortunately your tata sky has frequent break downs. I have been told by your complaint section that we shall be charged for technicians visit. Please note that fault is in your service for which i am being charged. As i stayed for so long with you now as your business model is changing i will also shift to some other service provider....
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P
Pradeep K Srivastava
from Mumbai, Maharashtra
Dec 14, 2019
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free gift

Address: 4/218, Jankipuram Extension, Opposite SBI, Lucknow, Uttar Pradesh, 226021

I took a tatasky broad band connection on december 2, 2019. (Three months 25 mbps unlimited data pack by paying rs 2478.). I was assured a gift o[censored]p to worth rs 1500. But after taking connection nobody came. How can i claim my gift please?

Now details:
1. Your representative informed us it is optical fiber network connection. If so, great! Give me the proof for the same. If bot then why this cheating as done?
2....
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S
SriniVaasu
from Chennai, Tamil Nadu
Dec 14, 2019
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keep repairing setup box and collecting money repeatedly from customers

Address: 5-273D, 2nd Floor, Thiru Vee Kaa Street, Santhosh Nagar, 3rd Lane, Kandanchavadi, Chennai 600096, 600097

I am using tatasky from past 7 years and last 3 years am facing setup box issues. When the service guy will come and replace some thing and they are collecting money again and again without proper service. Every time we have to call customer care for that charging rs.9/- per mintue and we have to wait more than half an hour to call their customer care people.

It's all very clear fraud business and they don;t have business ethics,...
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C
Cell Modiyil
from Savantvadi, Maharashtra
Dec 14, 2019
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recharge through google pay not credited twice

My account got deactivated since it has been two weeks past the due date. I recharged my account today (14/12/2019) by logging in into my tata sky account, via google pay. The amount has been debited from my bank account but it hasn't been credited to my tata sky account yet. Also, it's the second time this is happening. I[censored]pi payment doesn't work, then kindly remove it from the list of payment options being shown and also provide refund...
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W
wasim inamdar
Dec 13, 2019
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Resolved

tata sky doing fraud locking channel after recharge of 220

Address: 411048

My subscriber id is [protected]

I am not regular recharge my set top box only if it required now i recharge plan 220 rupess for zee sony and colors now only sony is working and rest all channel are locked i called customer service they ask me they will send a technician who is going to charge some fees if its any problem with set top box but that is # you can see channel is locked by broadcaster just to get 150 rupees visiting...
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G
Geodaafeny
from Tirunelveli, Tamil Nadu
Dec 12, 2019
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wrong card (pairing error)

I was not using the connection as i was out of station for 15 days and now after returning, i recharged my set top box. The recharge was successful. But now i have error message. My reg
Sid [protected]. Please do something as soon as possible.
It shows
This is the wrong card for this set top box.
(Pairing error)
Digicard id is [protected].
(14)
My rmn is [protected].
Please help...
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A
ajayl1992
from Mumbai, Maharashtra
Dec 12, 2019
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Resolved

new connection - negative balance

Address: 560040

Hi tatasky,

I have got a new connection 3 days back. While purchasing it was mentioned online as it is free for a 1month basic pack and balance was showing around 144rs. After two days it is showing minus -44rs after checking with customer support they have mentioned it is a charge of installation & device which is not fair. I need your immediate action on this or else i need to take a step forward on this issue....
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F
Firoz khaan
from New Delhi, Delhi
Dec 11, 2019
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Resolved

delivery issue

Address: L31 aruna nagar majnu ka tilla civil lines, New Delhi, Delhi, 110054

Today tata sky customer lied to me.
I was told that your pass today at 4 o'clock in the evening will be delivered tata sky binge
Then at around 5.30 pm, i received a call that 30 minutes will be delivered
And then 1 hour passed. When i called them back, they said that you had spoken yesterday at 12 o'clock.

They made my time wasted. I went nowhere today waiting for him at home....
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R
Ramasj
from Sangaria, Haryana
Dec 11, 2019
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Resolved

pairing error (wrong card for this set top box)

Address: Sikar, Rajasthan, 332024

I haven't used my set top box from last 3 months. Today i turned on the tv to recharge for the box but it is not working properly.
It is showing wrong card for this is set top box (Pairing error).
I have looked for the solution online on you website also. There it shows to remove and clean the card properly and insert it back.
I have tried this method 4-5 times. But still not working. Showing same error. I am attaching...
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L
Longbir
from Dimapur, Assam
Dec 11, 2019
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Resolved

pairing error message on my tv screen

I have been outstation for around 20 days and when i come back home and switch on my tv and tata sky then the screen on my tv says that "this is the wrong card for this set top box" (Pairing error)
Nds no :[protected]
Digicard id:[protected]
My subscriber id : [protected]
Let me also inform you that i have already recharged my tatasky.
Kindly resolve this issue...
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K
Kannan Thangavel
from Chennai, Tamil Nadu
Dec 11, 2019
Resolved
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Resolved

frequent set top, box receiver issue - account balance amount not refunded even after several follow up

Address: Chennai, Tamil Nadu

Tata sky provides one of the worst service. I have changed the settop box 3 times in a short span as they said it gets repaired frequesntly. And recently one of the tatasky service attended the rapair for no singal and he said your receiver is damaged. If you replace new one it is 350 rupees sir, i have a old one in good condition, i can give it for 200 rupees, i agreed half minded. But again in 1 month the same problem arises and customer...
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D
Debashis B
Dec 7, 2019
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Resolved

broadband: cheating customers

Address: Raheja Vistas Raheja Vihar Chandivali Andheri East, Mumbai City, Maharashtra, 400072

Tatasky broadband is cheating their existing customers by charging them a higher amount for renewals than what is mentioned on their website.
I had been receiving payment reminders for renewal of my subscription plan: 50mpbs unlimited 6 month package for an amount of rs 7, 500. I did a successful recharge on 4-dec-2019 by paying rs 7.500 online.
However, to my surprise, when i checked the tatasky broadband website, i saw that...
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O
om kachhwaha
from Mumbai, Maharashtra
Dec 7, 2019
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Resolved

parsing error

Address: House no. 195,Dr. Rajendra Prasad ward,Mandla, Jabalpur, Madhya Pradesh, 481661

I was not using the services for about a month and once I'm back there is an error stating that THIS IS THE WRONG CARD FOR THIS SET TOP BOX.please rectify the issue as soon as possible.
NDS[protected]
DIGICARD[protected]...
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R
Rajesh tadhani
from Vadodara, Gujarat
Dec 6, 2019
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Resolved

error 2 in chanel

Address: 4, Amrut Baug society, bear Dena bank, Vejalpur road, jivraj, 380051

Every time when we start the television. After two minutes it shows error in channel and doesn’t connect to the system. Although we have purchase a new set up box before a month which is a hd set up box which doesn’t contain a card but your company says that our technician will visit at home and fix the card and will charge 150rs. Even without the card it’s working for a month then why not now!? We have been complained about this four...
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R
Rohan Bhalotia
from Kolkata, West Bengal
Dec 5, 2019
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unable to watch due to pairing error

Address: 713324

I was out of station so my tata sky was off for about 3-4 months.
but when i returned and started it again i am getting an error message station that the card is unable to pair with the device.
my registered no is-[protected]
subscriber id-[protected]
i have included the pics of the error and the details of my nds and set top box.

plzz help me with a resolution as i am a regular customer of Tatasky...
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A
Ashish Kare
from Mumbai, Maharashtra
Dec 5, 2019
Resolved
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Resolved

tata sky zee marathi channel

Address: E4 404 cilantro green groves wagholi, Pune, Maharashtra, 412207

Since a month a am unable to watch zee marathi channel., So many times I have given complaints to the Tata sky but every time executive reconfigure the settings but unable to resolve my issue. They are suggesting to take technician visit to resolve this issue and for it they are charging 225rs. I don't understand it's Tata sky network issue why should I pay for this. And it's for only one channel....
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J
Jay74368
from Patan, Maharashtra
Dec 4, 2019
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complaint about wrong information provided by customer care executive

Address: Thane, Maharashtra, 401202

My name is Jay Parekh and i have taken a new tata sky connection on 2 dec at my residence, i was offered amazon fire stick with the offer in which i had to pay 249 every month after the trial period gets over and 3 months of amazon prime was free for 3 months, i told the contact center executive that i already have a amazon prime subscription of 1 year so why should i pay 129 monthly after 3 months for amazon prime, he told that u dont have...
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P
Prasad Sirdeshpande
from Mumbai, Maharashtra
Dec 3, 2019
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pairing error 14 not resolved

Address: Rm nagar bangalore, 560016

I was out of station for 3 month so not reached my tatasky and today I am back and reached my tatasky account but not getting any chennel when I call customer care they are asking service fee of 150 for resolving issue after asking 1st customer care person disconnected call after try anther person asked same deltas and explain if I change service how much I need to pay or pay rs 150...
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