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Tata Sky Complaints & Reviews

www.tatasky.com
2.1
Updated: Jan 18, 2025
Complaints 12310
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Good! Tata Sky values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Tata Sky step up their efforts to fully resolve all complaints 👍
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163
Change the Name and Registered Mobile Number
101
set top box stuck on standby mode
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Refund not received
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Tata Sky reviews & complaints page 98

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A
Arun Adham
from Chennai, Tamil Nadu
Jun 21, 2019
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small technical issue - but charges apply

Address: Plot No 5, F3 - Golden Abode Apartment,, Sri Kamatchi Amman Nagar, Kolapakkam, Chennai, Tamil Nadu, 600122

Why the hell should I pay the technician just for the visit to identify the issue, when I myself tell them what the problem is. It's just freaking ridiculous that these service providers charge so much for the channels and we recharge the amount. But still they couldn't provide any good or quality customer service to us once in a while too.. I'm gonna throw away this tatasky setup box and go for some other provider... Worst service, these...
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S
sucharitapratap27
from Korba, Chhattisgarh
Jun 21, 2019
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complaint registered on 31st may 2019 till date not addressed.

Address: Khordha, Odisha, 751002

Madam/Sir,
My consumer ID:[protected]. My set up Box has been damaged in Cyclone Fani in Odisha on date[protected]. I have registered a complaint on[protected] to repair the set up box and to change my address. Each time I have made follow up call to your customer care I was replied that very soon it would be addressed.
I am very sorry to say that, even after 21 days of registering complaint not getting service from such a reputed...
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BhavyaBindu
from Bengaluru, Karnataka
Jun 20, 2019
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use of bad language by your marketing executive

Address: No. J304 Mantri Alpyne channasandra Bangalore

I got a cal from no. [protected] a lady who calls herself as tata sky executive... That lady dint inquired anything n started explaining continuously... Atlast when she stopped I told I don't need... She used a worst bad language...
Tata sky is having a good name... y u ppl use such stupid ppl who not even have sense to speak wit customer...
U endorse ur product with such a useless and senseless people......
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N
Nishek777
from Chennai, Tamil Nadu
Jun 20, 2019
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no network from last 4 days

Address: M - 306, RNA Regency Park, Near Hindustan Naka, Kandivali west, Mumbai, Mumbai City, Maharashtra, 400067

Hi my customer ID is [protected]. No network from last 4 days and I have registered a complaints 3 days before and requested of technician visit. At the time of complaint I clearly instructed that send technician after 6:40 PM & next day in morning I got a call from your technician and I Instructed him also that please visit after 6:40 PM. Still But one of your technician visited in afternoon and no one was at home. After that I have received...
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Y
YusufPathan
from Mumbai, Maharashtra
Jun 20, 2019
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tata sky channel fluctuation no help from customer service

Address: Mumbai City, Maharashtra, 400030

This is my I'd
[protected]

This is my registered number
[protected]

Name
Yusuf Pathan

I m not getting channel view properly ...we are calling customer care daily but no help from customer care

Plz help me or I will directly close the connection and my entire Building Residence all are getting same problem

And after closing my complaint I will...
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R
rahul471
from Kolkata, West Bengal
Jun 19, 2019
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from last approx 1 month calling customer care but no resolution

Address: Kolkata, West Bengal

[protected]
Many many times called customer care. Sent emails to nodal officer. Technician come and go but no resolution. Customer service does not even register a complain. They tell lies that complain has been registered. Then when I call thenlm again they say we never received any call.Very bad customer service. Soon I am planning to switch DTH to cable or Airtel....
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D
drsubal
from Mumbai, Maharashtra
Jun 19, 2019
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harassment by customer care

Unable to view tv programs even after contacting customer care through telephone and email since 11.06.2019.But till now they only given assurance and nothing else.call center executives only telling problem will be solved today itself but all in vain. Its a big harassment for me and my family.Without viewing TV my account balance will be cut off by company at month end.I have been a customer of tatasky since 2010 and never faced such problem...
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A
arvindbansal1985
from Pune, Maharashtra
Jun 19, 2019
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tata sky hangs- signal quality

Address: 411028

Since I purchased from 1st May, I have registered several complaints about tatasky hanging issue. Engineer visited but no solution yet. I have all the tickets details, even call records with customer service. They are pathetic in service or I don't know if it is about Amanora Township Pune only. I couldn't watch a single match since. Whenever they call, they ask me about the issue and don't know why are they calling me. when I cross-checked...
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A
Apparao Thotabandi
from Sambalpur, Odisha
Jun 19, 2019
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dth connection not provided

Address: Flat No 502, Dhauligiri Tower-1, OCL Industrial Township, 770017

I have been booked TATA Sky DTH connection by online.
It was supposed to installed on 16 and 18 th June 2019.
Till now no technician visited my house and not yet provided the connection.
I am asking for refund the money so that i can go for some other network.
Even after repeated complaints at customer care service, Not refunded my money and not provided the DTH connection....
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drsubal
from Mumbai, Maharashtra
Jun 19, 2019
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harassment by customer care

I have been a customer of tatasky since 2010.Last year I brought a new connection for my family with different id([protected]).for last nine days (11.6.2019) I have been in touch with customer care through phone and email.but all in vain. they assured me daily that your problem will be solved today, but no technicians visited my house.Even one customer care executive named ( as stated by him) BHASKAR SAHU told me that I am enjoying the conversation...
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S
surbhi.srvstv
from Mumbai, Maharashtra
Jun 18, 2019
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open complaint

Address: Bhandup East, Mumbai City, Maharashtra, 400042

Extremely disappointed with the customer service and response that I have been getting after daily chasers and follow up calls. Seems like either nobody has time or they are just not bothered to look into the issue that the customer has been raising since last 3-4 days. Since 15th June raised a complaint which as per TAT should have been closed within 48 hours however even after waiting for that long and allowing more time as we were promised...
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A
ag1999999
from New Delhi, Delhi
Jun 18, 2019
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semi annual hindi basic pack- not working since installation

Address: New Delhi, Delhi, 110034

Subs ID [protected], got installation done on 3rd June 2019 and till date no channels are coming. Raised so many calls and complaints but no resolution. Taken full amount for six months. This is the fraud and pathetic service and just have simple answer we are looking into it. Big name cheater services...
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M
Muthu Selvam
from Chennai, Tamil Nadu
Jun 18, 2019
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cheating and fraud tata sky

Address: Chennai, Tamil Nadu, 600056

We paid for 1 year subsription for Tatasky 6 months back; now they say that after six months that our money exhausted since we are moved to some other pack already ( no info to us) and and we have to pay again; I have not seen such cheating anywhere before; Tatas have become cheats and frauds and seem to have no values; now I get a message that they are calling and I am not available but no calls received; but messages kep coming to record...
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A
Arnav90
from Mumbai, Maharashtra
Jun 18, 2019
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set top box relocation not done

Address: 700064

Complaint id : 1ir9zbxv

I have requested for relocation of set top box on 16.06.19 (Sunday) at 9:50 am in the morning but still now no action has been taken. Everytime I call their helpline they say that the technician will call within two hours but nobody shows up after that. I have call the helpline almost 11-12 times but no resolution and being a Tata employee I am frustrated such negligence in handling customers....
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A
Anil Kumar09
from Hyderabad, Telangana
Jun 18, 2019
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relocation and recharge

Address: Hyderabad, Andhra Pradesh

We have shifted to other address (Relocation), We have relocated once from but TATA Sky had deducted the recharge amount as service charges and we recharged once again, now they deducted once again and saying that relocation had been done twice.

When i called them they say we have taken complaint it will be resolved in a week. Till now no call was there, we cannot see any channels.

When i called customer care,...
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B S Vasantha kumar
from Basi, Punjab
Jun 18, 2019
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split tv dth service

Address: Mumbai, 560085
Website: www.mytatasky.co.in

I am tatasky DTH service consumer with ID [protected]. I received SMS from said service provider to to customize my multi tv before 15.6.2019. I am having mirror channel facility for my Hall tv and bed room tv, I don't need any other channel then what i have subscribed now. It is only for purpose of convenience i am having secondary tv under single connection. Service provider unilaterally cannot charge net work fee for both tv"s in my house,...
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K
kishore.bansode
from Mumbai, Maharashtra
Jun 18, 2019
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relocation of dth connection not done id 1277148050

Address: Bldg No. 77, Room No. A 701, Nehru Nagar, Kurla East, Mumbai 400024, Mumbai City, Maharashtra, 400024

I did relocation complaint on 12th June 19, but still complaint not attended.
Yesterday received massage that your complaint is done, but its still pending.

I did several followup on your customer care number from 12th June, please check the record. Yesterday Minakshi madam from your customer care promised me that connection will do tomorrow morning at 10 am, but still person not visited.

Please attend...
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Nk1238
from Hyderabad, Telangana
Jun 18, 2019
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no signal every few days

Hi I've been using tata sky since years now. Since the past five years or so every few days there's a problem with receiving of signal as a result I'm paying for a full month o[censored]sage but unable to view it all 30 days, this is not only disappointing as I miss out on my t. V programmes but has become a nuisance and heavy on the pocket.
Customer care has become bad, the technicians take around three days to visit and some of them lie...
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ajitpradhan
from Bhubaneswar, Odisha
Jun 17, 2019
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dish tv not installed

Address: plot no-830/b,mishra house,lane-14,jagannath nagar,ggp colony,rasulgarh, Khordha, Odisha, 751010

This is to inform you that, due to cyclone funny in bhubaneswar, odisha i have logged a call about installation dt on 18th may 2019 and the register complain number is 1H69N1OG.this time nobody was visit in my address.after then again i logged a call dt10 june 2019 complain number is 1IGH7A9Q, and this time also your engineer didn't visit my home .so here i request you please solved my case as soon as possible.when i call the costumer care...
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Suresh kumar panda
from Delhi, Delhi
Jun 18, 2019
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error 14 "wrong card for this setup box"

Hi I'm facing issue with TATA SKY "this is the wrong card for this set top box " i tried to reinsert card so many times . Please sort it.
I removed the card, cleaned and re-inserted in the setup box, but the problem was not solved.
Please solve the problem quickly.

RMN- [protected]
Digicard Id:[protected]
Last 4 digit of subscriber id- 2986
Alternate mobile number -[protected]
br...
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