| Address: | Gurgaon, Haryana, 122002 | | Website: | tatasky.com |
Tata Sky Subscriber ID : [protected]
24 Sep. The technician came from Tata Sky and told me that I need to spend Rs. 800 (to be given to him personally & not to Tata Sky) and he will permanently resolve my problem. From my understanding some kind of a signal booster.
I told him no. I asked him what is the problem. He tells me that there should have been anther extra wire that should have been brought to the Tata Sky box. Then he tells me that Tata Sky has has upgraded the software and the problem is because of it.
I asked him that what has happened between yesterday and today that my connection is not working. he had no answer to that. Very reluctantly he said I will try and resolve the problem, I don't know if he will or not as I am in office.
4 weeks earlier also one of their technicians Manoj took 300 from my mother with similar excuses.
Everything associated with Tata has a credibility that people trust. But if they loose control on these thirst party servicing guys, it does not reflect good on Tata. Just because we are not technically aware as to what is wrong with our connection does not mean that they take us for a ride. This is my third complaint within a period of 4 weeks or so.
Gurinder Singh
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