[Resolved] Tata Sky — dth recharge fraud

Manash142

from Mumbai, Maharashtra

Jun 16, 2019

Address: Bank of baroda, Fatasil ambari cycle factory road, Kamrup Metropolitan, Assam, 781025

Respected Sir/Madam, I am having a Tata sky dth connection(ID-[protected]) for which I tried to recharge through online mode for an amount of Rs-388.00, but the operator showed an error citing it to be an invalid customer account. So I tried again a couple of times thinking it to be a technical issue but to no avail. Also my dth account didn't get recharged. Later I found my bank account got debited thrice for Rs-388.00 each totalling to Rs-1164.00. I tried to contact tata sky customer care number but they kept me on hold and then finally disconnected. So I had no option but to submit a complain. Please solve the issue at the earliest and make them return my hard earned money back to my bank account.
Thanking You,
A citizen of India.

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Jul 22, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2019

Tata Sky Customer Care's response This is not the experience we aim for and regret the inconvenience caused. We have raised a service request. Rest assured, you will hear from us soon.

Verified Support

Jun 18, 2019

Tata Sky Customer Care's response We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!

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Comments

mohit dewan

from Mumbai, Maharashtra

Jun 17, 2019

Tata Sky representative had taken Rs 4200/0 through paytm against new connection installation on 24/05/2019 but nothing has been done yet nor got any confirmation call from the company. The respective representative is also not responding on call.

mohit dewan's reply, Jun 1, 2019

Tata Sky representative had taken Rs 4200/- through paytm against new connection installation on 24/05/2019 but nothing has been done yet nor got any confirmation call from the company. The respective representative is also not responding on call.

Tata Sky Customer Care's response, Jun 17, 2019

Verified Support

Hi, your concern is certainly noted. Kindly share your RMN/Sub ID to assist you further.

Rameez Huda

from Kolkata, West Bengal

Jun 17, 2019

Old name & address-
mr.duttar sn huda
33 naclot street

New name & address-
Dr.S.N.Huda
33A, Mcleod Street, Mcleod Enclave, 3rd Floor, Flat No-B3,
Kolkata-700017
West Bengal
Mobile No- [protected]

Tata Sky Customer Care's response, Jun 17, 2019

Verified Support

Hi, help is here! Please share your concern in detail to assist you further.

sksaraf

from Mumbai, Maharashtra

Jun 17, 2019

Id no [protected], agreed in month of nov 18 to charge for 18months for period of 24th service, but no yu are charging very high carges I want to see only selected channels onl y so plse revise my channels so I can save high charges. regards s ksaraf