[Resolved]  Tata Sky — I recharged wrongly my old Tata sky number

Hi. My name sabeer from Tamil Nadu, I recharged wrongly my old Tata sky number, please refund my amount, I already completed Tata sky customer care but our person told to your recharged application service operated. Then I compiled that operated. That person reply to this massage
Hello Mohamed,
Thank you for writing in.
You may have to contact the operator, to cancel the recharge as the payment is complete from our end to the operator.

I have checked our records and it looks like the transaction was successfully processed to the operator and hence we will not be able to cancel it. Very sorry about that.

Let us know if there is anything else that we can do to help.

So please refund my amount

My Tata sky old ID - [protected]
Transection I'd - TP[protected]
Recharge date- 27/05/2021
My mobile number - [protected]

Please reply quickly
Thanks
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Jun 06, 2021
Updated by Mdrisvan
Hi. My name sabeer from Tamil Nadu, I recharged wrongly my old Tata sky number, please refund my amount, I already completed Tata sky customer care but our person told to your recharged application service operated. Then I compiled that operated. That person reply to this massage
Hello Mohamed,
Thank you for writing in.
You may have to contact the operator, to cancel the recharge as the payment is complete from our end to the operator.

I have checked our records and it looks like the transaction was successfully processed to the operator and hence we will not be able to cancel it. Very sorry about that.

Let us know if there is anything else that we can do to help.

So please refund my amount

My Tata sky old ID - [protected]
Transection I'd - TP[protected]
Recharge date- 27/05/2021
My mobile number - [protected]

Please reply quickly
Thanks
[protected]

Verified Support
Jun 21, 2021
Tata Sky Customer Care's response
Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
Verified Support
Jun 22, 2021
Tata Sky Customer Care's response
We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.
 
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