Tata Sky — Poor service and levying illogical charges on ID [protected]

Address:	Mumbai City, Maharashtra, 400103
Website:	www.tatasky.com

I enjoyed 'Once-a-year subscription Holiday Offer' which is for two months for June and July 2016. On 1st August 2016, I received a text message from Tata Sky reading as under: 'your Tata Sky services will resume from today. I returned to India on 6 September, but DTH transmission was not on. I had to send at least 4 emails. A female employee of company called me around 11am on 7 Sept. I reminded her of their SMS of 1st August and activate the service. Instead she forced me for a visit by their technician for a charge of Rs. 200. One Pintoo came on 7 Sept at 1:55pm, made me send two SMSs since there was no fault at my end. I told him the whole story and asked him to get the transmission activated. He called up Tata Sky and the transmission was activated. Now FOR THEIR OWN FAULT, TATA SKY IS CHARGING 200 RUPEES. On 8 September I called [protected] and lodged complaint to waive the charges as it was their fault. She registered it under RF 968T2.