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Updated: Nov 4, 2025
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Tata Sky reviews & complaints page 48

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S
Santosh D. Gaikwad
Oct 26, 2020
Resolved
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Resolved

I have made payments of 1824 rs to tatasky for new tata sky connection on 25 Oct 2020 through UPI of my ICICI account and the money has been debited from my bank account but i don't got any tatasky account connection booking ID till now neither the amount is been reflected back to my bank account. I have made a complaint in tatasky for that but they dont have any information abount my connection they are not refunding my amount, the transaction reference no is[protected]
+1 photos
Aug 13, 2021
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2020
Tata Sky Customer Care's response Hi! We can understand your unpleasant experience. Please share with us the contact number which you have given while booking your connection to assist you further.
Oct 27, 2020
Updated by Santosh D. Gaikwad [protected]

Kindly advise me how long it will take to resolve
Verified Support
Oct 27, 2020
Tata Sky Customer Care's response Kindly share your RMN details for further assistance.
Oct 27, 2020
Updated by Santosh D. Gaikwad My number not gets registered so how can i give you RMN number, you are not understood my query
Verified Support
Oct 29, 2020
Tata Sky Customer Care's response Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
Verified Support
Jan 18, 2021
Tata Sky Customer Care's response We hope your concern have been addressed. Please do stay connected for latest offers and updates on: bit.ly/S_C_TW.
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    C
    Chandan Patri
    from Powai, Maharashtra
    Oct 24, 2020
    Resolved
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    Resolved

    Address: Bhimtali udala 757041,9861074329

    Dear sir
    Kindly refund my amount while i depositing the money from my upi account held in inunited bank of india through paytm and transferded to a wrong account in sbi last is 9856 and the amount is 3000.
    So sir plz help me.
    Aug 6, 2021
    Complaint marked as Resolved 
    Tata Sky customer support has been notified about the posted complaint.
    Verified Support
    Oct 25, 2020
    Tata Sky Customer Care's response     Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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      R
      rahuljain1264
      Oct 23, 2020
      Resolved
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      Resolved

      Address: Tata sky
      Website: Tatasky app

      A offer shown in Tata sky app, in this offer if i recharge my Tata sky account with 12 month of amount of recharge with icici credit card, then i will received 2 month of rexharge amount as cashback in my tata sky account.
      i recharged my account on 13 october with 12 month of recharge amount, which is 3144 rs. Now 7 working days over, but still i did not received my cashback amount.
      Tata sky account no.- [protected]
      Mobile no- [protected]
      my Icici credit card no.- [protected]
      Recharge Date[protected]
      +2 photos
      Aug 10, 2021
      Complaint marked as Resolved 
      Tata Sky customer support has been notified about the posted complaint.
      Verified Support
      Oct 25, 2020
      Tata Sky Customer Care's response       Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
      Verified Support
      Nov 07, 2020
      Tata Sky Customer Care's response       We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help! 
      View replies
      We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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        P
        PadmaRamMohan
        Oct 23, 2020
        Resolved
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        Resolved

        From day 1 of subscribing to Tata sky binge, have been facing issue with Tata sky binge remote very often. Keys doesn't work most of the time. On calling customer care, they denied replacing the remote instead told me to buy a new one which costs around Rs. 2000/-. I have been paying the amount without using the services provided.So I have decided to unsubscribe to the binge connectionn. They provide free subscription and loot the subscribers in other forms.
        Subscriber id - [protected]
        Aug 5, 2021
        Complaint marked as Resolved 
        Tata Sky customer support has been notified about the posted complaint.
        Verified Support
        Oct 24, 2020
        Tata Sky Customer Care's response         Hi! We understand your concern and have raised a service request to sort this. Rest assured, you will hear from us soon.
        Verified Support
        Oct 24, 2020
        Tata Sky Customer Care's response         Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
        Verified Support
        Oct 25, 2020
        Tata Sky Customer Care's response         We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
        Helpful
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          M
          muti76
          Oct 22, 2020
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          NDS No.[protected], Digi Card#[protected]

          My Setup Box needs to be paired.
          Tata Sky customer support has been notified about the posted complaint.
          View replies
          H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
          Reply
          H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
          Reply
          Hi! We understand your concern. Kindly share us your RMN/Sub ID and we’ll sort this right away for you.
          Reply
          Hi! We understand your concern. Kindly share us your RMN/Sub ID and we’ll sort this right away for you.
          Reply
          Hi! We understand your concern. Kindly share us your RMN/Sub ID and we’ll sort this right away for you.
          Reply
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            S
            Sanjeev236
            Oct 22, 2020
            Resolved
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            Resolved

            I recharged Tata Sky on 17th Oct via UPI. Till 22nd, Neither my Tata. Sky account has been updated with Amount and got refunded to my account. Contacted Customer Care twice but they want me to contact UPI team and trying to convince that Money got struck with UPI. Once I contradicted, they disconnected the call. Tata Sky Customer Care is as Good as Dead.
            Aug 5, 2021
            Complaint marked as Resolved 
            Tata Sky customer support has been notified about the posted complaint.
            Verified Support
            Oct 24, 2020
            Tata Sky Customer Care's response             Hi! We understand your concern. We're looking into it right now. We will get back to you soon with a solution.
            Verified Support
            Oct 25, 2020
            Tata Sky Customer Care's response             We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
            Verified Support
            Oct 27, 2020
            Tata Sky Customer Care's response             Please be assured that your case is being looked into. You'll soon hear from us to get this fixed.
            Verified Support
            Oct 27, 2020
            Tata Sky Customer Care's response             We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
            View replies
            My Concern was not INR 188. My Concerns are follows:
            1. Misleading Guidance to Customer
            2. Rude Behaviour
            3. Account reconciliation Time (8 Days)
            4. Who was the custodian of my hard earned money for 8 days? If it was with Tata, then why haven't my account got recharged earlier.
            5. Why wasn't there a action when your accounts receives unserved funds?
            6. Whenever my balance goes down, your services got deactivated. What when I paid to Tata sky on time, still I was served with blank screen.
            7. Most importantly, How will be your team repay mental trauma and wastages of my time?

            *** That's not story of me but most of customers once in their lifetime.

            What are concrete steps taken by Tata Sky management to Avoid this in future?

            What if I wouldn't have complained to customer care? Tara's would have gone richer with my hard earned INR 188.

            Share full proof resolution of root cause problem that this wouldn't happen again with any of your customer.

            If you think that you are by refunding INR 188 has sorted my concern, then you are on wrong path.
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              A
              Archita Rehani
              Oct 21, 2020
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              I have been getting error 02.
              Tried removing the digicard, cleaning it and reinserting it but nothing is happening.
              Kindly help
              Tata Sky customer support has been notified about the posted complaint.
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              Hi, we understand your concern. Please share with us your RMN/Subscriber ID, we will assist you further.
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                I
                Indumehta
                Oct 20, 2020
                Resolved
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                Resolved

                I am an avid customer of Tata Sky Bangalore. But whenever I have had issues regarding the cable, their customer service staff has never been a great help. So, when I started facing some connection problem, we went and inspected the dish by ourself. On inspection, we realized that somebody else's cable was attached to our dish and our's was connected to someone's abandoned dish. Such a fault connection can only happen if you're an expert. So, we called them but as usual, they were of no help. They were continuously telling that they were sorry about it. Moreover, they were asking for service charges for something that was a fault from their side. I hope this msg could change their behavior towards their existing customers. I want them to be as attentive to their old customers as they are when they want new customers.
                Aug 6, 2021
                Complaint marked as Resolved 
                Tata Sky customer support has been notified about the posted complaint.
                Verified Support
                Oct 21, 2020
                Tata Sky Customer Care's response                 Hi! We Understand your concern. Please share us your RMN/SUB ID to assist you further.
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                  Y
                  Yash Bhartiya
                  Oct 20, 2020
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                  Recharge done of amount 462 using Google pay but tata sky did not receive the amount

                  Subscriber I'd : [protected]
                  +1 photos
                  Tata Sky customer support has been notified about the posted complaint.
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                    A
                    AshishRR75
                    from Mumbai, Maharashtra
                    Oct 20, 2020
                    Resolved
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                    Resolved

                    I have already spoken to tata sky
                    Call center agent, once they say that the amt will be credited in 9 days in your account, and they have also told me that they cant do anything, follow up with the bank, when following up with the bank they r saying its tata skys fault.
                    I made a payment of 782 rs on 14th Oct via UPI, which was unsuccessful, it directly debited from my ICICI account.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Tata Sky customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 21, 2020
                    Tata Sky Customer Care's response                     Hi! We Understand your concern. Please share us your RMN/SUB ID to assist you further.
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                      K
                      Kumar Jâlàgám
                      Oct 19, 2020
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                      Address: Chittoor, Andhrapradesh

                      I tried of recharge 500/- through google pay, and payment done it showed successful but in tatasky portal it showed payment failed. When I repeat second time through phone pe recharge done. But, they didn't info about the refund of first payment
                      +1 photos
                      Tata Sky customer support has been notified about the posted complaint.
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                        K
                        kunalg43
                        Oct 19, 2020
                        Resolved
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                        Resolved

                        Visiting charges

                        We have subribed hd channels . But since last week we are not able to view hd channels all other channels are clear. On my complaining the same on helpline number, they demanded visiting charge of rs.150/- we argued as when all other channels are ok, the reason why visitng charges to be paid. We request you to help us in this matter...
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                        M
                        Mohammed Khan Zaffar
                        Oct 18, 2020
                        Resolved
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                        Resolved

                        Address: Hyderabad

                        I made a recharge of ₹ 115.00 for my DTH reactivation. Subscriber ID: [protected]
                        Despite the balance being deducted from my crdit card the services were not resumed. Moreover when i tried to contact tata sky it simply said recharge unsuccessful despite my money being lost. Transaction no TY[protected]
                        Oct 21, 2020
                        Complaint marked as Resolved 
                        Still deactivated
                        Tata Sky customer support has been notified about the posted complaint.
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                        H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                        Hi, help is here! Please write to [protected]@tatasky.com for further assistance.
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                          S
                          shailendra nath tripathi
                          Oct 18, 2020
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                          I want to disable my primary box but I want my secondary box to remain active, I’ve sent many mails to tatasky but yet no response, please help
                          Tata Sky customer support has been notified about the posted complaint.
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                          Hi, help is here. Requesting you to share your RMN/Sub ID for further clarification.
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                          Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                            M
                            Md Asfaqe Alamein the
                            Oct 18, 2020
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                            Address: At.simri po baghras ps ghanghayampur block kirtpur pin 847427

                            Plz send new set up box plz
                            Tata Sky customer support has been notified about the posted complaint.
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                            Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                            Hi! We understand your concern. Kindly share your RMN/Sub ID and we’ll sort this right away for you.
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                            Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                              xavier sebastian
                              Oct 17, 2020
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                              I recharged my tatasky account today, money was taken from my bank but still in Tata sky it tells me to recharge.

                              TATA sky customer id
                              [protected]
                              +1 photos
                              Tata Sky customer support has been notified about the posted complaint.
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                              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
                              Reply
                              Kindly share us your RMN/Sub ID and we’ll sort this right away for you.
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                              H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                                V
                                vickykainth
                                Oct 17, 2020
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                                Address: chandigarh sector 55

                                My debit card will not work at e commerce transactions
                                +1 photos
                                Tata Sky customer support has been notified about the posted complaint.
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                                Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                                Hi, help is here! Please write to us at [protected]@tatasky.com for further assistance.
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                                Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                                  T
                                  Tarun C Raval
                                  Oct 16, 2020
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                                  Matter already refer on 04/10/2020 by mail and by watsup no..
                                  due to sad demise of younger brother due to victim of covid 19
                                  TV set was off...and recharged effect not credited hence i am not
                                  enjoying package of Rs, 300/-
                                  My ID[protected]
                                  Box ID...3150... Bos OTP 0553
                                  again reminder but not any responce ...
                                  pl help and resolve my problem...my regd mobile[protected]
                                  Tata Sky customer support has been notified about the posted complaint.
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                                  H! We understand your concern. Please write to us at [protected]@tatasky.com for further assistance.
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                                  Hi, help is here! Pleasw write to [protected]@tatasky.com for further assistance.
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                                    M
                                    Manjunatha Nandu
                                    Oct 16, 2020
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                                    Address: Gundlupet

                                    I recharged my Tata Sky id at RS 300 through net banking but still I didn't get any confirmation message from Tata Sky so please refund my money or credit my money to my Tata Sky id. thank you
                                    +2 photos
                                    Tata Sky customer support has been notified about the posted complaint.
                                    Oct 16, 2020
                                    Updated by Manjunatha Nandu                                     I recharged my Tata Sky id at RS 300 through net banking but still I didn't get any confirmation message from Tata sky so please refund my money thank you
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                                    Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                                      A
                                      Abhishek Sharma988
                                      Oct 15, 2020
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                                      I paid 200 Rs to Tata sky Upi id billseskbqr.[protected]@hdfc bank and the amount is not credited in my tata sky account please refund my amount
                                      +1 photos
                                      Tata Sky customer support has been notified about the posted complaint.
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                                      Hi! We understand your concern. Please share us your RMN/Sub ID to assist you further.
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                                      Hi! We understand your concern. Kindly write to us at [protected]@tatasky.com along with your RMN/SUBID for better assistance.
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