Tata Sky — referral amount not provided

I have referred my friend and he has applied for the connection by clicking on the referral link. He has got the connection but i didn't get any referral amount. I complained regarding the same and they accept that i referred my friend and he got connection based on that referral. But they are saying that due to technical issue on the tata sky's part, they can't provide me the referral amount. This is clear case of cheat from the consumers and misinformation.
My registered mobile no. Is [protected].
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Tata Sky customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2019
Tata Sky Customer Care's response
Hi, we hope we've communicated with you regarding this over the call. Do let us know if we can assist you with anything else.
Nov 02, 2019
Updated by Devjain7
That is what I said/complained about. Due to the mistake/technical issue on the part of Tata sky, why do I need to bear the consequences? When it is clear that I referred my friend and he got the connection based on that referral, why I doesn't get the referral amount. Any specific reason for this?
Nov 07, 2019
Updated by Devjain7
Is this complaint still open?
Nov 13, 2019
Updated by Devjain7
No resolution provided yet.
 
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