[Resolved] Tata Sky — scam : error code 14 : pairing error

Ajinkya Mukwane

from Bengaluru, Karnataka

Nov 6, 2019

Address: Lohegaon Pune, 411015

Wo : 1q4rvz5j.

I have recharged my tata sky after 2-3 months and post recharge it was showing error code 14.

I called customer care and they were asking me to pay 150 to the technician... I refused to do so as my set top box was untouched and the issue is from there end only.. I even asked for troubleshooting steps which they fail to provide... I insisted to provide complain number but customer support was providing work order number only... Then i had no choice but to agree on paying 150 for technician visit.. But when i said, i will raise complain for this case as i think this is a scam.. They made it work within 30 seconds.. People should be aware of these kind of tricks.

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Nov 8, 2019

Complaint marked as Resolved

Tata Sky customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Tata Sky Customer Care's response Hi! We understand your concern. We're looking into it right now. Please hold on a little longer. We will get back to you soon with a solution.

Verified Support

Nov 07, 2019

Tata Sky Customer Care's response We hope we have already communicated with you regarding this. Do let us know if we can assist you with anything else.

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Comments

Dovesh Yadav

from Nathdwara, Rajasthan

Nov 8, 2019

I am tata sky consumer my id is [[protected]], i wish to reset my package, but i forgot my password and registered mobile number. My mobile no.[[protected]] may pl be registered for further please.

Tata Sky Customer Care's response, Nov 8, 2019

Verified Support

Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.

Tata Sky Customer Care's response, Nov 9, 2019

Verified Support

We were unable to get in touch with you. Do share an alternate number so that we can get in touch with you at the earliest.