[Resolved] Tata Sky — Tata Sky Money deducted but not getting order confirmation

[Resolved] Tata Sky — Tata Sky Money deducted but not getting order confirmation

Z zaheer2024 Jul 5, 2021

Tata Sky — Money deducted but not getting order confirmation Jul 05, 2021 I was booking a new connection of Tata sky on 5th july 2021 with following details: Registered Name: Zaheer Hussain Mobile No.: [protected] Email ID: zaheer.[protected]@gmail.com I did the payment of Rs.2820 and the amount got deducted from my account and the payment was successful but there is no confirmation sms. i contacted Customer care they are unable to take complaints as well they provided one email id like [protected]@tatasky.com. i too mail that address with my concern as well attached all the references. but i got auto response mail but my problem is not resolved. Screenshots are attached for your reference: Kindly provide me successful booking details or refund my money in my account. +0 photos Was this information helpful? No (0) Yes (0)
Jul 6, 2021 Complaint marked as Resolved My subscriber id generated i got message. after one day Tata Sky customer support has been notified about the posted complaint. Jul 05, 2021 Updated by zaheer2024 why mark as resolved Verified Support Jul 06, 2021 Tata Sky Customer Care's response Hi, thanks for sharing your concern. We are prioritizing the same. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest. Verified Support Jul 07, 2021 Tata Sky Customer Care's response We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
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