Tata Sky — Transmission not coming from last 2 months

Address:	500017
Website:	TATA SKY

Dear Sir,
I made Rs 500 recharge on 25.07.20167 and from 30.07.2016 transmission is not coming . I have lodged so so many complaints as per trailing mails but the problem is still unresolved
transmission not coming

ansmission not coming

RAJEEV KUMAR
Aug 1

to help
Dear Sir,
I am not able to watch the TV programs from 30.07.2016 onwards since no signal is coming while I have sufficient recharge balance.

I lodged a complaint to the toll free number yesterday and local technician came for help but could not do anything.

Kindly help.

RAJEEV KUMAR
Aug 12

to help
Dear Sir,
Your representative could not do anything instead he said that there is some problem in concealed wiring of the apartment and suggested me to find out the same.

Ultimately I contacted to Local cable Operator for connection and he has provided the connection through the same point and his transmission is coming well & clear.

Now this means that there is no fault in the concealed cable as DECLARED by your representative.

I had made a Top up of Rs 500/- around 25 july and from few days later I am not able to watch anything using TATA SKY since 30.07.2016 and my hard earned money is being wasted.

Now, I have no option but to rethink and surrender the connection.

Regards,

RAJEEV KUMAR
Sep 20 (5 days ago)

to help
Dear Sir,
With reference to the trailing mails kindly send to arrange the technician ASAP or kindly abort/terminate the connection . I am experincing the worst customer care in my life span.
All myy Rs 500/- rechrge has been wasted worth 2 days transmission.
(m)-[protected]
subscriber ID-[protected]

Regards,

rajeevkumar3252
4:59 PM (23 hours ago)

to help
Dear sir,
As per telephonic talk with you I have again recharged my account with 300 Rs despite the fact that my last recharge got fully wasted and moreover i am not able to watch the transmission since 30.07.2016 Kindly send the technician immediately to solve the problem. Transmission still not coming.
Id [protected]

Regards

RAJEEV KUMAR
3:44 PM (29 minutes ago)

to help
Dear Sir,
This has been utter test of my patience with you and now i can not bear it any more. You have been playing with me in the name of customer service.
I have not experienced such worst customer care response in my entire life.
I have not been able to watch the connection since 30.07.2016 and matter is still unresolved. My money is being wasted in the name of recharge again and again.
after talking to your helpline [protected] and confirming that i have again done recharge of Rs 300 I assured that my problem will be resolved today morning that is 25.07.016.

Since morning I have been receiving calls from following numbers ([protected] and [protected]) asking have u made any complaint .what is your address and all details which has been explained so many times and infact one number is of the same man who has contacted earlier and knows all the thing. I have been waiting patiently but its over now when once again at 3.30 pm i have asked for the problem and address once agian.

Kindly give the address of your grievance and ombudsman representative if you really care because now i will take it to the next level or else i will find it myself. Kindly refund my money and terminate your connection IMMEDIATELY.

Regards,