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Telebrands India Complaints & Reviews

www.telebrandsindia.com
1.7
Updated: Jun 9, 2022
Complaints 191
Resolved
64
Unresolved
127
So far, so good. Telebrands India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Telebrands India will keep up the work and continue to help more customers with their concerns even better 🤝
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Telebrands India reviews & complaints page 3

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S
suchendra2005
from Bengaluru, Karnataka
Jun 17, 2017
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Spin and go

Address: 560042

Sir.,
This is not complaint, this is an inquire off bearing which is used in your product spin and go. Needle bearing no hf 081412.
Since long time we are using spin and go mop,.in all products after few years the bearing will get damage. We are having four products which is under repair, so if you can send bearing to me, i am ready to bear the cost of the bearing.
Thank you,.
Suchendra....
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P
priyankapawan
from Agra, Uttar Pradesh
Mar 19, 2017
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Air lounge sofa not return

Address: Moradabad, Uttar Pradesh

Sir
This is Priyanka rani moradabad u. p. Has online orderd a sofa set with life time replace warnty in the year 2012. The order no mi073563 of my invoice is v[protected] . My sofa was damaged. So I have applied for a request for replacement the sofa set on 10/2/012. Back to your store after the replacement my sofa was damaged again in the same year and again I have applied for a request replacement of the sofa set (because sofa set...
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R
RMVV Ramana
from Tanuku, Andhra Pradesh
Mar 15, 2017
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Go duster

Address: Mumbai City, Maharashtra

Piece which is received has damaged and quality is very poor. When it was booked they told me that if the item damaged they could take the piece back and hand over the amount which was given to your rep. Regarding this when we called to you told me that in place of given amount, you will return Rs.999/-. Today I called to your customer care your executive told me that no amount will be returned to me. This is not fare. You have to collect...
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E
Emmanual Massey
from Delhi, Delhi
Mar 7, 2017
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Nicer dicer plus and kitchen king pro but I received kitchen king slicer

Address: New Delhi, Delhi, 110021

Product quality is damn bad.. I am not expecting this from telebrands.. I have other products also from telebrands they are really nice but this is totally bad.. Plastic is bad.. Fake that gift hamper is totally piece of crap and the other product I ordered that is kitchen king pro.. Not received yet instead of that I received something strange called kitchen king slicer I have too many slicer including this . Why u did this ..?? We trust...
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B
bhalchandra kulthe
from Mundi, Madhya Pradesh
Mar 6, 2017
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Tiger fitness machine damaged product sent

Address: Indore, Madhya Pradesh, 452012
Website: www.hbnindia.com

Order given in 29 jan and after continuous F ollowp damage product delivered on 3 march too late against commitment to deliver in 7 days.

Tiger machine in completly damage condition. box and outer rapping not damage at all but machin inside is completely damage. Means they cheted the customer.and package already damage product inside. Need return on immediate basis..

Along with this Vegetable cuttter received...
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H
HardikPatel777
from Ahmedabad, Gujarat
Mar 3, 2017
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I have send product for replacement but 1 month passed Not Replaced/Refund

Address: 382470
Website: www.telebrandsindia.com

I have purchased easy sewing machine from Telebrand(HBN) rs.2300. But Product not working, so I have call telebrand customore care and he told me send product telebrand address for replace. I have send product back and Telebrand received product on 09/02/2017. Customercare care told me u will received new product within 7 days. Today 03/03/2017 mean 25 days passed but till date they not dispacted replaced product. I have call customore care...
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A
Azad Sharma
from Mumbai, Maharashtra
Feb 27, 2017
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Non Refund of Cancelled Product

Address: Thane, Maharashtra, 400604
Website: hbnindia.com

I have had ordered a Spin and Go Mop(Order No.599131) on January 24, 2017. The product was cancelled at their end.
On inquiry, i was told that they cannot ship the product and i would get refund of the product. But till date I have not received the refund check. Neither they are telling me the tracking details of the cheque.
They are not even responding to the emails I have written to them on several occasions....
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J
jayshreenaik
from Gandevi, Gujarat
Jan 12, 2017
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Not able to get any proper reply to exchange the product and about the charges to be paid

Address: Navsari, Gujarat, 396321
Website: HBNINDIA .COM

I have order a hot shaper and got delivered yesterday . i have been told that the size will be medium but it is xl and i want a smaller size so want to change it to medium. i have called ur helpline on [protected]. and on 1st call i have been informed that i have to pay courier charges again though i had paid postage first. please let me know what to be done. and i have been told at the time of order that i have to pay rs 195 to get a free...
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R
roshanfatima
from Mulki, Karnataka
Jan 7, 2017
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Nicer dicer plus

Address: Thane, Maharashtra
Website: www.telebrandsindia.com

I had ordered nicer dicer plus after watching the advertisement on t. V.

We placed the order on the telephone no. [protected]. The lady very sweetly said that if we are not satisfied, they will do the cashback within 15 days. It costed us rs.2000/.

Finally, when it arrived, to our dismay, it turned out to be a wrong product.
They sent us the basic model nicer dicer rather than the nicerdicer 'plus' that...
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R
rashmi.omana
from Banavar, Karnataka
Jan 5, 2017
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Hot belt

Address: Thane, Maharashtra, 421302
Website: Www.Hbn.com

I purchased hot belt online. It was not as per shown in advertisements and it was not of good quality too. I returned the belt and told to replace it with good quality xl size. They send the replacement after two months but one with large and another 2xl size with bad quality, which was not at all asked for. Never buy anything from hbn or telebrands. All they do is fool people....
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D
dr.kjeet
from Mumbai, Maharashtra
Oct 25, 2016
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Fake electricity saver, unethical behaviour, worst customer care service

Address: Barnala, Punjab, 148101
Website: www.telebrandsindia.com

-9 oct., 2016
-order no.-3559016
- ordered electricity saver worth rs.1470/-was not same as shown on t. V.
-no proper bill from the company was given
-most importantly, not as working as shown on t. V
-useless product
-when contacted to cc, they don't have valid reason to justify.
-on asking for refund, they said, "you have to courier it yourself and after 15-30 days money will be refunded.,...
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S
sujata annigeri
from Kakinada, Andhra Pradesh
Oct 19, 2016
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I not receive bra

Address: Koppal, Karnataka, 583231
Website: shreevatsasujata

Mam..I order combo of rupee 3999.I'm that I not for bra. Only belt and pant I got..you told bra too in that combo.plz contact tomo..pant too its not comfert too i want to replase mam plz contact tomo...mam that pant was very much hard i cant wear and work i cant sit down too ..i want soft and comfert pant...plz replace pant and send bra too .in combo they given 3 items i told you ..you told you sending.but it not reach me plz call me tomo...I...
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J
Jimmy Pakon
from Mumbai, Maharashtra
Oct 7, 2016
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Delay in product shipping

Address: 797112
Website: Telebrand india

Hi, am pakon from dimapur, nagaland. So the problems is that, I have order a product, name= paint spray elite, and order no. 3535054, order date on 19/09/2016.time=10:25:44.sir the problem
Is that till now I havnt received the product as you have promise which is 7-10 wording days bt u know that today is 07/10/2016 which mean 18 days still nt yet received your product, I talk to your customer care for like 10times bt they still keep...
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A
ashish0053
from Delhi, Delhi
Sep 20, 2016
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Money refund not received

Address: New Delhi, Delhi, 110053
Website: www.telebrandsindia.com

I ordered a product "multi gym fat blaster" which i didn't get after one month so i asked for my amount to be refunded. I did the payment through debit card in advance. but even after one month since i asked for my refund there is no satisfying response from customer care.I have submitted my "payment id" on company's customer support mail id but no action was taken since three weeks. The amount was 10, 000....
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N
Nellai Bharathi
from Kovilpatti, Tamil Nadu
Sep 16, 2016
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Miss belt

Address: Tirunelveli, Tamil Nadu, 627111
Website: www.hbnindia.com

I have ordered a miss belt on 01.09.2016. I have received the same on 13.09.2016. But within two days the product teared. and i can't use again.
And the free gift vegetable cutter also not working. Very bad products.
I spoke with customer care executive. They told me to send the product to Mumbai then they will send another product. But I have to pay the courier charges. Already we pay Rs.2689 for this useless product. Again...
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P
Pooja sushma
from Gurgaon, Haryana
Sep 2, 2016
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Complaint Letter

Address: Hisar, Haryana, 125001

Hello Sir/ Mam

I have ordered nicer dicer from telebrands few days back and it was advertised by you that a Gift Voucher worth Rs 2000 will be free with the product.. but we telebrands send us only nicer dicer but not sent any Gift Voucher which looses faith from telebrands. I have registered complaint so many times in your mobile number-[protected] but never got satisfactory answer...My registered mobile number is [protected]...Pls...
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V
vicku24255
from Kolkata, West Bengal
Aug 9, 2016
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Refund order no-op3132191, mo no-9576244403

Address: Thane, Maharashtra, 400604
Website: www.telebrandsindia.com/telebrands/ReturnsPolicy.aspx

I am not satisfied with product so i returned back, the product delivered to telebrands india plot no. A-168, road no.25, wagle estate, thane - 400 604 on 29june2016. From last 45days i am in touch with them they say 'boss is not here, your cheque has been send, money has been transfered in your account'at last finally on 8august they are saying i will get 5500 only, but the product price is 7000, why' is this a complete refund' according...
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Z
ZIAUL ISLAM
Jul 11, 2016
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Ear cleaner reference no m2303808 contains wxv (machine is not starting )

Address: 700023

Ear cleaner machine is not starting (dead machine) the product u have send its not working. please send ur delivery man i want to take my money refund as soon as possible send ur customer care number ur old phone number is not working...
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V
venugopal MG
from Chavakkad, Kerala
Jul 7, 2016
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Not satisfied by the product

Address: Bangalore Rural, Karnataka, 562123

We had booked the sculptor work out machine but we had received the tiger work out machine and we hav not satisfied by this tiger work out machine. the image of sculptor which we had seen in your online and the product which we had received iis totally different so we would like to return this tiger work out machine and please refund our money. there is no good response from your customer care no, they wont pick up the call properly and they...
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V
vijaydaniel
from Gurgaon, Haryana
Jun 30, 2016
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Defective and fake product

Address: Thane, Maharashtra, 400604
Website: www.hbnindia.com

Hbn india - beware of this teleshopping company (Formerly telebrands). Buy at your own risk!!! They send defective, fake items and charge hefty delivery charges and ask you to courier it back at your own cost for a replacement which takes several weeks or more after multiple followups by phone / email. They don't quite respond to emails. Their usp "as seen on tv" is a complete deception deliberately to lure customers and what you see on their...
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