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Telebrands India Complaints & Reviews

www.telebrandsindia.com
1.7
Updated: Jun 9, 2022
Complaints 191
Resolved
64
Unresolved
127
So far, so good. Telebrands India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Telebrands India will keep up the work and continue to help more customers with their concerns even better 🤝
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Telebrands India reviews & complaints page 10

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L
Lucky Jindal
from Bengaluru, Karnataka
Nov 17, 2008
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Product Not Delivered

Hi Forum,

I ordered for an air lounge on Sept 26, 2008 through the phone line[protected] from my credit card. My order number is 1564225. I was told an Assured delivery with in 15 days. But the product is not delivered yet (after One & half month) and on top of it no one responds to the mails which i send to this company at [protected]@telebrandsindia.com. The customer service is very rude & they hang up calls most of...
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A
Amit Panjwani
from Mumbai, Maharashtra
Nov 11, 2008
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No refund of returned products even after 3 months

I had bought 2 products (Nicer Dicer / Magic choppers) from Telebrands in mumbai. These products come with a guarantee that if the product is not useful to the consumer, it can be returned back within 15 days and full refund will be given.
Since I had a commercial usage, to which the product did not fit, I returned both the products in brand new condition, which was acknowledged and I was given a refund receipt on 6th August. Also,...
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H
Harish Varma P K
Nov 11, 2008
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Air Lounge damaged

I am an owner of an Air Lounge for the last four months. I found 2 days ago that the same has a damage with the stitch of one of the columns and so it is bulging out because of which it cannot be used. I called up the customer care and they told me they can replace it free only if the damage is in the first month after delivery. To replace it now, I have to pay them 2800 Rupees !!!
I cannot find the rules of replacement published...
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V
Venkatachalam Ganesan
Oct 21, 2008
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Complaints for non receipt of products from TELEBRAND INDIA PVT LTD after payment

Dear Sir/Madam,

With due respect, I would like to bring this matter to your kind attention that I purchased 1 no. “AIR- O – SPACE 5 in 1 sofa bed” from TELEBRADS INDIA PVT LTD vide their Invoice no: V[protected] dt. 25-08-08 for Rs. 8294/- for which payment was made thro my CITIBANK credit card no. [protected]. I purchased this product on the basis of their assurance in various media and committing...
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S
Shivani
from Bengaluru, Karnataka
Oct 1, 2008
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Non-Delivery in 45 days

1. I had ordered Chinese Herbal Tea on 13th August 2008.

More than 45 days have passed and I have not yet received the product.

I made another order on 16th Sep 2008, this time through the credit card. The product price (around Rs. 2500/-) was promptly deducted from the credit card.

Does their responsibilty end at deducting the amount for the payment? Is timely delivery and customer satisfaction...
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R
Rekha Bhalla
from Delhi, Delhi
Sep 18, 2008
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Product 'Dicer' not received.Order No:1554479 dt 30-08-2008

Ref subject above, have been informed by your ‘customer care’ dept. That the product has been despatched on[protected].
But the product has not been received by me so far.
Contacting your ‘customer care’ dept., the phone line is disconnected after informing that a complaint has been placed with the ‘delivery agency’. No time is given to further inquiry on the matter.
A customer cannot...
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Ankur Bansal
from Delhi, Delhi
Sep 10, 2008
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Non delivery of Product on committed date

This is in reference to my order no 1555869 placed on 03/09/2008 for table mate. I spoke to customer service agent Iftekhar and clearly instructed him delivery of the product by Monday 8 Sep or Tuesday 9 Sep. On calling your customer service department today i came to know the product is still in Mumbai and would be dispatched tommorrow. I told the person very clearly that i would be leaving overseas today and due to product delivery delay...
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S
shikha ganapathy
from Bengaluru, Karnataka
Aug 11, 2008
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Go Duster - Order never received

I ordered Go Duster from Telebrands India on 10th July on an assurance that I will receive it within 10 days. I paid through my credit card an amount of Rs 2560. I'm still waiting for the product. I've written 4 emails and called them 16 times till now. The latest is that they want me to go to the local post office and find out where my parcel is. I'm tired of their customer care dept. They have no empathy towards their customer's...
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Paramjit Singh
from Delhi, Delhi
Aug 6, 2008
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Faulty product...no refund

Hi,

I had a similiar experience with Telebrands. I placed order for Twist and Shape thru phone. I received faulty product which collasped within 5 minutes of operation. They asked me to send the product back, which I did on my own cost 1050/- for courier. and asked for refund, they agreed on phone for refund also. but later again they send me back the product. The product is faulty again. When asked that why you have send...
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T
tasleem unnisa
May 20, 2008
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airlounge not delivered even after 50 days now.

Hello,

I ordered for an air lounge on april 2nd 2008 through the phone line [protected] from my credit card...order number 1426086...product not delivered yet and on top of it ...no one responds to the mails which we send to this company [protected]@telebrandsindia.com will never reply to the mails. The customer service is rude that they hang up your call (happened to me more than 20 times on different days) their manager mr Starlin...
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R
rallapati
from Chennai, Tamil Nadu
Apr 8, 2008
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No delivery of product from 2 months

Dear sir,

I have Placed order for A ABKING PRO through telephone and paid the amount through citibank credit card. The order placement date was 9 th feb 2008, till date i have not recieved the deivery, everytime i speak to them and get the assurance that will be sent in a day or two but till date not recieved the product.

i would have spent 600 odd rupees for telephone calls itself.

I request...
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