[Resolved]  Tikona — Regarding tikona Disconnection request not taken.

Address: Greater Noida

I had made a disconnection request for tikona since last 10 days due to speed issues at night majorly, also range issue in my multi storey house . Engineer already checked and told that issue been from backend On my 60mbps plan, max i get at night is 40mbps and 30-35 mbps at night, I have installed 5G connection of some other brand already now so no need . But tikona customer support is pathetic as we cannot call them and talk to them, only calls are coming for paying bill. I am not going to pay bill now. Kindly take it as disconnection request from here as i can't reach to them from emails and calls.

UserId-[protected]
Narendra kumar
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Feb 14, 2023
Complaint marked as Resolved 
Tikona Digital Networks customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2023
Tikona Digital Networks Customer Care's response
Dear Subscriber,

Greetings from Tikona.

We are sorry for the inconvenience caused. We request you to share your complain on forum.tikona.in. We assure a quick resolution.

Regards,
Tikona Care.
 
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