Times Of India — Subscription - TOI - Over Paid

Address: kolkata

Hi Team,

I had subscribed to TOI newspaper hardcopy in Jan 2022 as seen in the TOI website. My earlier subscription ended in Mar 2021. I had paid Rs 1500 online as per the prices enlisted in the TOI website (details of payment attached).

Someone calls me from TOI Kolkata office and asked me why I paid 1500 INR, instead should have paid Rs 820 for the subscription renewal. This was really weird, why is there so much discrepancy on the pricing? If I am entitled to Rs 820 renewal, I should have got the same pricing as per my phone number recorded on your database.

How can TOI compensate me with something better? I would request someone from TOI Head office to call me, I dont think I have a trust now for Kolkata office.

Regards,

Vaskar Sarkar
Ph - [protected]