Dear Sir / Madam
I have purchased a "Toyota Etios VX" from Thirty Six Toyota, Faridabad in July 2011.
This car has a lot of manufacturing defects, which are getting National Criticism. Toyota India is not ready to accept the facts instead they are befooling the people. I have vehicle with me and I can show you all the issues
Some of the Issues are:
1.Engine Noise: This is the very first concern. In spite of being a Petro Vehicle, Noise from the Engine enters the Cabin. It can be clearly heard even at low speeds. This is because Vehicle lacks proper insulation and dampers used in Engine Compartment.
2.Cabin Noise: Etios design fails in this field as a lot of Cabin Noise can be heart from the Tyres and the Road. While Vehicle is running a friction noise between the Road and Tyres can be heard very clearly. That means the Cabin is not silent as in any other Sedan or even Hatchbacks. This noise causes irritation.
3.Vibration: Toyota Etios Vibrates Badly when started or the ignition is switched off. A Vibration during the Start can be understood, but even if we are switching off the ignition, vehicle shakes, which is totally out of my understanding. Even if the Vehicle is standstill, The Doors keep vibrating. This is not acceptable. I have consulted to Doctors and as per their advise, these vibrations are lethal and even cause heart related issues in long terms. After driving for few kilometers the vibrations get more intense and are felt through steering, dashboard, side arm rest and seats as they vibrate and make the journey tiring and boring for driver and passengers as well. This Vibration effect increase as the AC is switched “OFF”. You can live with it in Summers but what will happen in Winters?.
4.Transmission issues: By the time, transmission has gone to worst as It is very difficult to shift the Gears. They are getting stuck in between. This has already shown to your technical person in “Thirty Six Toyota” Workshop. Gears do not get changed in one go. I believe, there is some serious problem with Transmission Mechanism.
5. Absence of Weather Gaskets on All 4 doors: The absence of the gaskets make it convenient for dust, insects, lizards, cockroaches to get inside the Toyota Etios Sedan. Moreover the inside gaskets stick to the door in a manner that if you open the door after the gap of even 2 days, the door becomes very hard to open as the rubber gasket stick on the open-able door surface.
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6. Auto Locks: Car is not locked automatically after the ignition is ON or even after the Car starts moving. This is a basic feature which is available in most of the Cars.
I am following up with Toyota Kirloskar Motors for last 6 months. They have kept the vehicle for two days, but nothing was done. Mr. Vivek Rajput of TKM, Gurgaon has made the false promises to rectify the issues, but always played smart and finally denied and stated that nothing can be done.
Please help me.
Regards,
Anil Sachdeva
[protected]
Aug 13, 2020
Complaint marked as Resolved 
All I was asking was an apology from dealership for their rude behavior. I suppose I need to take this issue to the next level .