[Resolved]  Tresmode — loafers

Website: Tresmode

I purchased a shoe from the Mumbai airport - T2 terminal Tresmode showroom one month back on 2nd of August, 2018 and the soles of both the shoes have peeled off.

I have not worn the product more than 10 times! How can you make a product which is so flimsy and charge so much for the same??

I am really disappointed with the product.

I tried calling the customer care atleast 5 times and to my greatest surprise, executives picked up the call and then put me on hold and then disconnected it.

Why do you give a call centre no. if you don't intend to take a customer's call?

I would like a refund immediately for this.