Tresmode — shoe bite

Alka Dudani

from Delhi, Delhi

Jul 26, 2019

Address: Life's store, pacific mall, Tagore garden, New Delhi, Delhi

I have buy a pair of white shoe of your company "tresmode" that is very well known n trustworthy brand for rs.2700/- inr on 7th july 2019 from lifestyle store, pacific mall, new delhi. I wore that shoe on 20th july for the very first time, within half an hour my both ankle were hurting because it got shoe bite. I waz not able to walk even after for 10 mins and i had to purchase a new pair of footwear. It's unbelievable how come is it possible for well established brand products are not upto the mark. We are playing money for a good product. What about our mony and trust.

Kindly look into issue n resolve it asap.

My email id: hey. [protected]@gmail.com

Reply awaited

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Tresmode customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2019

Tresmode Customer Care's response Hello Alka,

Thank you for sharing your concern with us.

We understand your inconvenience however allow us to inform you that we at Tresmode make sure we offer the best of our services and products to all customers.

This concern of shoe bite generally comes up due to sensitive skin, which varies from customer to customer.

We request you to try and use a moisturizer or vaseline on the shoe which will make the surface smooth- also simultaneously you can use the counter stickers. Counter stickers can be applied inside the shoe corner that is hurting your feet.

Kindly share your address so that we can dispatch the same.

Regards,
Tresmode Customer Care

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Comments

Alka Dudani

from Delhi, Delhi

Jul 29, 2019

Where should i drop my address..provide me email id.

bkukreja20

from Delhi, Delhi

Sep 3, 2019

Bought women black slip-on sneakers on 16th august 2019 and now pasting of the shoes has come out completely from all the sides just within 14 days. What type of quality your brand is providing.