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TTK Prestige Complaints & Reviews

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Updated: Jul 20, 2024
Complaints 623
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TTK Prestige reviews & complaints page 19

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S
Sampath Narasimhan
from Bengaluru, Karnataka
Jun 29, 2018
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poor service - delayed response to service complaint

Address: 560076
Website: ttkprestige.com

Complaint no is bang3188055:

A technician dropped in yesterday. He couldn't do much. He tried to make some childish attempts revive the wet grinder.
I think he was clueless. I asked him check the motor. He said it's ok, but it doesn't rotate even after his trying for an hour or so. He told me that the capacitor has to be replaced and assured to bring it by 5pm yesterday evening; he never turned up we were waiting for...
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Address: Chennai, Tamil Nadu

Dear sir,
We purchased product 40077 gas stove two burner from kala associates mylapore chennai on 15/6/2018. We raised a complaint within two days over phone complaint no chen 3170133 for the gas burner which is tilting on the right side and not positioning on the centre.. Every time when we call for reminder of our complaint we are informed, that our complaint will be treated as emergency call but no action is being taken. No one...
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Kamalammal Balaji
from Chennai, Tamil Nadu
Jun 1, 2018
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wet grinder given for repair not returned

Address: Chennai, Tamil Nadu

Wett grinder pwg 02 model was given for repair job sheet no chen50095337 dated 19th may 2016. It was a defective product n was given for repair many times till warranty was over. I left the unrepaired grinder in disgust in the service centre. I hav claimed it for past 4 months n the service centre people r not responding. I hav made umpteen calls n hav visited many times with no action taken....
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ashapandey76
from Mumbai, Maharashtra
May 28, 2018
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prestige gas cooktop -

Address: 400068
Website: ttk prestige

I have registered complaint for prestige glass cook top getting glass got shattered last saturday i. E. 19th may, which was registered under the emergency category and yet there is not a single call back even after multiple follow-ups. After that i personally chased directly with ttk prestige number and even then there is no response. I also escalated to the escalation supervisor on the floor prabhakar and madhu k but still may complaint...
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tamil8907
from Chennai, Tamil Nadu
May 28, 2018
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vegetable cutter model no. pvc 4.0

Address: 600004
Website: 9884015571

The above product was purchased during april2018 and the cutter rope has cut and the product was given for replacement of rope to the mylapore chennai centre on 16.5.2018 and the due date for replacement of robe was on 18.5.2018. Actually it is only a 30 minute job and i have asked to come on 18.5.2018. From 18.5.2018 to till today every day i am enquring when i have to come. The replay was stock not available. I have also informed this to...
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Snehal Sarfare
from Akot, Maharashtra
May 26, 2018
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gas stove complaint not resolve for more than 10 days.

I have Raised complaint on 14th May, 2018 regarding 2 burners of my Gas stove not working. Post escalating to higher authority one technician from Prestige visit our place.

However our issue is not yet resolve, that service engineer claims that he doesn't handle GAS STOVE complaint he look after only cooler complaint.
Just because of escalation he attend this call & shows his helplessness to resolve the issue. He did...
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S
Sheele Devaraj
from Ernakulam, Kerala
May 5, 2018
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cooktop service

I bought prestige cook top gt 03 from saravana stores in chromepet. There was some draw backs in the product. So i approached the customer care st tambaram. The service person attended the oroblem in a hasty way. He is not in the position to hear the problem. The problem was not solved. He never had any solution.
I bought the product on april 8th. The stove stands are too shaking. While switching off the stove mild bursting sound...
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Address: Hyderabad, Andhra Pradesh, 500049

We purchased a prestige gtm 01 single burner gas stove on 31.12.2017 with a one year warranty period. It has carbon and gas leaks. We contacted the company and their technician informed on 19.02.2018 that the entire gas stove needs to be replaced. Since then, we have communicated with the company's customer. Er care number and regional office upwards of 15 times, but no progress has been made. It is a severe health hazard to my family and...
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Ashwin Racer
from Chennai, Tamil Nadu
Apr 8, 2018
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gas stove service customer care number prestige is invalid

Address: Chennai, Tamil Nadu, 600010
Website: www.prestigesmartkitchen.com/service-locator

I have a prestige gas stove its a glass top model. The glass top has shattered and would like to replace. March 26th i had booked a complaint and was given a complaint number - chen3022933. I call the customer care number[protected] and its out of service. Irresponsible not able to maintain their customer care number too. Worst service

The customer care helpline is out of service and if i as for customer care number to the...
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Bhat Indu
from Jammu, Jammu and Kashmir
Apr 7, 2018
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faulty induction

Address: Jammu, Jammu and Kashmir

I brought induction cook top its under warrenty after use its frame starts cracking nd after that day by day its breaking into small pieces and the technical person says its ok nd u have to pay for the frame to be changed if its ok nd has no fault then y its breaking into pieces nd wts the gaureenty it will not hapen wt new frame nd if its ok i need a written that no trgedy will hapen at my home wt this in product as its ok...
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D
dr.anuradha.das@gmail.com
from Port Blair, Andaman and Nicobar Islands
Mar 28, 2018
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prestige hobtop 4 burner with ignition - manufacturing defects recurring and very poor services

Address: Kolkata, West Bengal, 700010

As above mentioned, i dr anuradha das had made many email complaints from almost the time of purchase 07/03/2016 and the recurring of the manufacturing defects inspite of replacement and recurring ignition problems inspite of new battery and the poor and reluctant services had resulted in me asking for a refund but the ttk prestige local personal have taken away the hobtop in my absence about five months back and given a substandard standby...
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G
gknilesh
from Bengaluru, Karnataka
Mar 26, 2018
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regarding service

Hi,

I have purchased prestige marvel plus gas of 4 burner on 22th Mar 18. after installation( 24th Mar) this we checked, gas leakage and fire come from one nob/button. we raised the compliant on 24th to customer care of prestige. we also request its a emergency, please send someone technician. but till time nobody send or call from company.
I have 3/4 times called up to customer care, they people only say we will...
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praveensaxena65
from Jabalpur, Madhya Pradesh
Mar 16, 2018
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poor quality of repairing by service centers.

Address: Bhopal, Madhya Pradesh, 462024

Hello sir/ma'am,

I bought a prestige induction cooktop a few years ago. It worked well for some time than suddenly a jinx arrived and it stopped working. The error which it shows is "e-1".

So, i got it fixed by our city's, bhopal's, service center but about 2 months after again the issue came back.

Then again i got it fixed by the service center but once again its not working.

Prestige...
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S
Shahan Siraj
from Delhi, Delhi
Mar 12, 2018
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prestige marvel stove model-gtm 03l

Address: New Delhi, Delhi, 110025

I have bought the prestige marvel stove around 2 weeks ago. Since then i am facing gas leakage issue within the stove pipeline. There are few issues also with the burner stand and stove knob. And i made a first complaint on 06/03/18 and i was given 24-48 hrs assurance that someone from the service center will rectify this issue but none of the thing happened, even i didn't get any call from their service center regarding the issue. Then i...
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Saurabh Srivastava
from Lucknow, Uttar Pradesh
Mar 12, 2018
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mixie

There is a sound issue in the mixie since the day i have purchased it, made a complaint and the mechanic told me that as the wattage is 750 w hence the sound is normal. This all happened durinf dec-jan.
This month made the complaint again to the service head and the company told me that there is problem with the motor hence the motor will be replaced.
Now i purchased the product from amazon and if the mechanic initially informed...
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Address: 411030
Website: www.prestigesmartkitchen.com

I bought this product on oct 5th '17 and since then its been three times that the product has stopped working due to some internal error... Which caused a severe short circuit at my flat and the main switch trips and creates lots of fire...

This is the third time i faced this issue in just five months even though i repaired it from authorized service centre

I told them repair it properly, its causing severe...
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Y
ytusarat
from Cherthala, Kerala
Mar 10, 2018
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hobtop stove

Address: Chennai, Tamil Nadu, 600034

I gave my prestige hobtop stove for repair in december 2017 at prestige authorised service center in balayya layout, mylapore chennai. Till date i made 3 visits to the service center but the stove is not handed over to me. Surprisingly they claim that the stove is ready but they are unable to trace where it is kept. On 3rd march 2018 they committed that they would do a home delivery on 6th march 2018but even that didnot happen....
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K
Kaustov
from Bhubaneshwar, Odisha
Mar 1, 2018
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bad experience with kadai product.

Address: Kolkata, West Bengal, 700047

I have purchased one durable granite finished kadai (Induction proof) on last year. After few days use we observed some layers are came out from the inner surface. And we got the repaired kadai from local service center. But they are not given me the replacement. Whatever again we found same thing on the inner surface and it's not in position to use again. So we request you to make the replacement with normal coated kadai instead of latest...
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V
vivekodvm87
from Bengaluru, Karnataka
Feb 19, 2018
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product repair under warranty

Address: Kollam, Kerala, 691512

Hi there,
I have had purchased a prestige roti maker on 1st july 2017 and it stopped working in the month of jan 2018. Since the product was under warranty i have had registered for online complaint (Complaint no: eran2894804r) and have given the product at prestige kundara service center on 18th jan 2018. Even after 4 weeks they are yet to receive the spares and fix the roltimaker....
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Address: Kolkata, West Bengal, 700092
Website: www.prestigesmartkitchen.com

I bought prestige toaster pptsks worth rs.1310 online. Its been not even a week of my purchase, my pop-up toaster stopped working. The bread toasts are popping up before being toasted at all. I was told to be provided with an exchange of a new one after emailing customer care. But after few responses, they are nor emailing anymore nor taking any action. I visited the service center nearby my house, they initially fixed it. After returning...
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